http://technet.microsoft.com/en-us/library/office-365-service-descriptions.aspx - although you should look at the description appropriate to your geographic locality. I certainly won't touch 1 or 2.
3 - there isn't any. 4 - depends on the plan you buy. 5 - after a period of time the data is deleted (if you mean a single user's subscription ends, then it can be configured to last as long as the tenant subscription). From: [email protected] [mailto:[email protected]] On Behalf Of Graeme Carstairs Sent: Monday, August 12, 2013 4:12 AM To: [email protected] Subject: [NTSysADM] Office 365 SLA and details on backups ownership etc Hi, We have a solicitor client who is considering office 365, and the Law Society of Scotland has issued guidelines on cloud services, Does anyone know where I can find details on Microsoft website or else where on the Microsofts actual full terms and condions with special regards to 1. Ownership of e-mail 2. confidentiality 3. backup. 4. data retention 5. What happens if subscription ends? I have found the SLA and it only details when you get service credits in event of system unavailability Thanks Graeme -- Good news everyone, you have just received an e-mail from me!
