There is a different set of responses from Microsoft to address the EU specific requirements.
If you start at http://trust.office365.com/ you can then get to the EU Model Clauses common questions - http://office.microsoft.com/en-gb/business/office-365-trust-center-eu-model-clauses-faq-cloud-privacy-FX104033856.aspx We're also in Scotland and have legal clients and they should already have policies and procedures internally to manage their data. Once they put their data in the Dublin data centres they will need to know that someone (i.e. you) can manage their data as effectively as an on-site exchange server. As long as you cover all bases or let the client accept the risks then it's not a problem. Mike From: [email protected] [mailto:[email protected]] On Behalf Of Ryan Finnesey Sent: 12 August 2013 15:35 To: [email protected] Subject: RE: [NTSysADM] Office 365 SLA and details on backups ownership etc They are all over the Internet it seems not just the Cloud Providers. "tapping" the network at the peering points. They can monitor all traffic not just the Cloud Providers. Cheers Ryan From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Randal, Phil Sent: Monday, August 12, 2013 8:13 AM To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] Office 365 SLA and details on backups ownership etc Biggest problem for a solicitor would be client confidentiality, surely? And as, according to the Snowden revelations, both the NSA and GCHQ have their mitts all over 'the cloud'... Phil -- Phil Randal Infrastructure Engineer Hoople Ltd | Thorn Office Centre | Hereford HR2 6JT Tel: 01432 260415 | Email: [email protected]<mailto:[email protected]> From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jon D Sent: 12 August 2013 13:04 To: [email protected]<mailto:[email protected]> Subject: Re: [NTSysADM] Office 365 SLA and details on backups ownership etc I though I read somewhere that the European Union is recommending not to use American Cloud services? The US Government is open about going through the data in the cloud. Kind of a problem for a foreign company... Jon On Mon, Aug 12, 2013 at 4:12 AM, Graeme Carstairs <[email protected]<mailto:[email protected]>> wrote: Hi, We have a solicitor client who is considering office 365, and the Law Society of Scotland has issued guidelines on cloud services, Does anyone know where I can find details on Microsoft website or else where on the Microsofts actual full terms and condions with special regards to 1. Ownership of e-mail 2. confidentiality 3. backup. 4. data retention 5. What happens if subscription ends? I have found the SLA and it only details when you get service credits in event of system unavailability Thanks Graeme -- Good news everyone, you have just received an e-mail from me! Hoople Ltd, Registered in England and Wales No. 7556595 Registered office: Plough Lane, Hereford, HR4 0LE "Any opinion expressed in this e-mail or any attached files are those of the individual and not necessarily those of Hoople Ltd. You should be aware that Hoople Ltd. monitors its email service. This e-mail and any attached files are confidential and intended solely for the use of the addressee. This communication may contain material protected by law from being passed on. If you are not the intended recipient and have received this e-mail in error, you are advised that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please contact the sender immediately and destroy all copies of it."
