Or, like Ben said: users.

On Wed, Oct 30, 2013 at 5:04 PM, Rankin, James R <[email protected]>wrote:

> **
> Your implementation must be failing somewhere. Bite the bullet and get
> Webster in.
>
> Sent from my (new!) BlackBerry, which may make me an antiques dealer, but
> it's reliable as hell for email delivery :-)
> ------------------------------
> *From: * Jon D <[email protected]>
> *Sender: * [email protected]
> *Date: *Wed, 30 Oct 2013 16:36:59 -0400
> *To: *<[email protected]>
> *ReplyTo: * [email protected]
> *Subject: *Re: [NTSysADM] VPN and high bandwidth applications
>
> Nah, they've hated it for 10+ years through tons of different versions and
> builds.
> I think it's just that they have probably 50+ apps, apps that link to
> other apps, and they do a lot of intensive work.
> It's not just published word and excel.
>
> They also have a hard time understand latency and home bandwidth. When the
> husband is watching Netflix, and the kids are downloading bit torrent,
> yeah, your Citrix experience may not be the best. Had one user mad that
> Citrix has horrible. Turned out she was using a Verizon 3G hotspot 8 hours
> a day. Latency maybe?
>
> And of course simple things like timeouts, they can't stand. They want to
> Citrix to stay open all day while they take 3 hour breaks.
>
> Really though, I've yet to talk to anyone who uses XenApp who likes it at
> any company.
>
>
>
>
>
> On Tue, Oct 29, 2013 at 6:34 PM, Webster <[email protected]> wrote:
>
>>  Something must be wrong with your XenApp implementation if users hate
>> it.****
>>
>> ** **
>>
>> Thanks****
>>
>> ** **
>>
>> ** **
>>
>> Webster****
>>
>> ** **
>>
>> *From:* [email protected] [mailto:
>> [email protected]] *On Behalf Of *Jon D
>> *Sent:* Tuesday, October 29, 2013 2:53 PM
>>
>> *To:* [email protected]
>> *Subject:* Re: [NTSysADM] VPN and high bandwidth applications****
>>
>>  ** **
>>
>> Thanks for everyone's responses so far! Responses below:****
>>
>>  ****
>>
>> >>Wouldn't something like Citrix XenApp offload the performance hit onto
>> the local network for your remote users? ****
>>
>> Good suggestion. We're actually already using it(have been for 10+
>> years), but end-users hate it. ****
>>
>> I might end up trying something like XenDesktop and see if they like that
>> better just for remote access....****
>>
>>  ****
>>
>>  ****
>>
>> >>It is, however, something that WAN accelerators were designed to help
>> mitigate.****
>>
>> I saw that Riverbed has a mobile client which sounds interesting. ****
>>
>>  ****
>>
>>  ****
>>
>> >>So normally the SQL traffic is between the users desktop and the sql
>> backend?****
>>
>> Yeah for some of the apps the traffic from the workstation can easily hit
>> 100megs doing a normal operation or query. ****
>>
>>  ****
>>
>>  ****
>>
>> >>A VPN is just a network link.  Nothing more, nothing less.  Think of it
>> like a really long Ethernet cable.****
>>
>> Very good point. I'm over thinking it. I think the end-users have psyched
>> me out by keep saying all other companies have VPNs. It seems like using a
>> VPN w/o something like RDP or Citrix is only useful for simple apps like
>> outlook/word/excel/etc.****
>>
>>  ****
>>
>>  ****
>>
>> Summary: Sounds like a VPN is what it is, and something like Citrix is
>> the current best solution for chatty apps...****
>>
>>  ****
>>
>>
>> Thanks,****
>>
>> Jon****
>>
>> ** **
>>
>> On Tue, Oct 29, 2013 at 1:22 PM, Ben Scott <[email protected]> wrote:*
>> ***
>>
>> On Tue, Oct 29, 2013 at 12:09 PM, Jon D <[email protected]> wrote:
>> > I'm not an expert with VPNs...****
>>
>>   A VPN is just a network link.  Nothing more, nothing less.  Think of
>> it like a really long Ethernet cable.****
>>
>>
>> > Is it possible to have end-users use any sort of VPN technology to
>> access
>> > high-bandwidth apps?****
>>
>>   (1) I'm with others in the "Use a VPN to access the network
>> remotely; use RDP (or Citrix or whatever) to run applications that
>> aren't WAN friendly" camp.  I see them as complementary technologies,
>> not replacements for each other.
>>
>>   (2) Bandwidth is only part of the equation.  Latency (AKA packet
>> delay AKA round trip time) is just as important.  Indeed, latency is
>> usually more of a problem these days, because everybody's talking
>> bandwidth and ignoring latency, so you have to fight just to find
>> someone who understands the problem.  In other words: If you have a
>> gigabit link with RTT at 300 ms, it will still feel like an old analog
>> modem.
>>
>> -- Ben
>>
>> ****
>>
>> ** **
>>
>
>

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