Yes I can.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Michael B. Smith
Sent: Tuesday, December 10, 2013 10:32 AM
To: [email protected]
Subject: [NTSysADM] RE: outlook connectivity to imap issue

Can you connect to imap.gmail.com manually, using the telnet client, on the 
proper port?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Jimmy Tran
Sent: Tuesday, December 10, 2013 1:20 PM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: outlook connectivity to imap issue

Hi Michael,

I did a search and see two updates that could have caused this problem but 
neither one of those are installed.  Any other ideas?

Jimmy

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Michael B. Smith
Sent: Tuesday, December 10, 2013 10:01 AM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] RE: outlook connectivity to imap issue

Yes. this is a problem either with the last Outlook security update or the last 
"recommended" update for Outlook.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Jimmy Tran
Sent: Tuesday, December 10, 2013 12:56 PM
To: [email protected]<mailto:[email protected]>
Subject: [NTSysADM] outlook connectivity to imap issue

Hi All,

I have a client who cannot connect to his imap account in outlook.  He has two 
accounts, exchange and imap.  Exchange is working fine.  imap goes to 
imap.gmail.com.  All the settings are correct.  that same imap account works on 
a different machine.  This just started last night.

I did a malware scan but that didn't help.  Tried to recreate the account in 
outlook but that didn't work either.  Has anyone seen this problem where it 
just doesn't connect to the host server?

Thanks,

Jimmy


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