That's definitely true about the DNS--their DNS service is missing features unless you pony up for one of their virtual or physical server packages. I've had good luck with their customer service though.
(sent from a mobile device) > On Jan 3, 2014, at 6:14 PM, "Aakash Shah" <[email protected]> wrote: > > Apologies if this sounds like a rant, I just wanted to share my experience: > > I personally don't like 1&1 due to their lack of some features and their > customer support is mediocre and slow (it could just be my luck though since > it sounds like others have had good experiences with them). At some point, I > am planning to move away from 1&1. > > From a feature standpoint, I discovered last year that with 1&1, they don't > allow you to create TXT or SRV DNS records (and they won't create them for > you either). But if you don't need this, then this may be fine for your > needs. > > From a customer service standpoint, we have had times where our site went > down and their customer support team was unable to help us or give us a clear > answer for some time. On two separate incidents, 1&1 detected our IP address > as malicious and blocked access to the site via HTTP as well as sFTP, which > effectively locked us out. Unfortunately their customer support team > indicated that we would have to wait it out for the IP block to automatically > lift itself after some periodic time (I think it was 24 hours). > > Anyways, I'm not sure what your requirements are, but I wanted to share my > experience with 1&1. > > -Aakash Shah > > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On Behalf Of John Matteson > Sent: Friday, January 3, 2014 5:46 PM > To: [email protected] > Subject: Re: [NTSysADM] Alternatives to Network Solutions? > > 1&1.Net is a good provider. > > Sent from my iPad > >> On Jan 3, 2014, at 9:17 AM, Tom Miller <[email protected]> wrote: >> >> One of my clients uses Network Solutions as DNS provider and web site host. >> NetSol took the site off-line recently - without any warning - due to some >> vulnerability (which was not stated by NetSol). >> >> We got it fixed. But the way NetSol handled it was bad without attempting >> to contact anyone before taking it offline. >> >> So I'm looking to move those hosted services to another provider. I'd be >> happy to use a "private" provider that hosts the site and also can manage >> the site if our admin is away. Suggestions? This is Eastern USA. >> >> Thanks, >> Tom > > > >
