We initially had it forced to go outside only but to be able to use the Jabber client we change the rules, we probably missed something, I'm asking my Network guy to check the routing in the SonicWall, it's probably there where something is wrong.
__________________________________ Stefan Jafs From: [email protected] [mailto:[email protected]] On Behalf Of Maglinger, Paul Sent: October 22, 2014 14:11 To: [email protected] Subject: [NTSysADM] RE: Smart phones and Cisco Jabber problems Is the WiFi going internally or out to the Internet? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Stefan Jafs Sent: Wednesday, October 22, 2014 12:24 PM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Smart phones and Cisco Jabber problems So we installed an new Cisco phone system running version 10 a few months ago, we installed the Jabber client on our Smart Phones, it seemed to work during initial testing, however after some time I started getting reports that people could not hear them if they answered the call with the Jabber client on their phone. After much research I found out that if they are on Wi-Fi it does not work, turning off Wi-Fi fixes it. So what do I look for that could cause this, probably a setting in our Wi-Fi controller (HP MSM765), or what else to look for? Thanks __________________________________ Stefan Jafs
