Is the WiFi going internally or out to the Internet?

From: [email protected] [mailto:[email protected]] On 
Behalf Of Stefan Jafs
Sent: Wednesday, October 22, 2014 12:24 PM
To: [email protected]
Subject: [NTSysADM] Smart phones and Cisco Jabber problems

So we installed an new Cisco phone system running version 10 a few months ago, 
we installed the Jabber client on our Smart Phones, it seemed to work during 
initial testing, however after some time I started getting reports that people 
could not hear them if they answered the call with the Jabber client on their 
phone. After much research I found out that if they are on Wi-Fi it does not 
work, turning off Wi-Fi fixes it.

So what do I look for that could cause this, probably a setting in our Wi-Fi 
controller (HP MSM765), or what else to look for?

Thanks

__________________________________
Stefan Jafs


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