Is this a server or a workstation? There are times the only 'fix' is a non destructive inplace install over the top but you need media and keys to get this to work.

Susan Bradley
http://blogs.msmvps.com/bradley
http://www.runasradio.com/default.aspx?showNum=390

On 12/11/2014 10:41 AM, Kuhlman, Donald wrote:

We were having some issues getting DISM to work with Windows 8.1 and 2012R2. A workaround we used was to copy the ISO to the local machine, mount it, and run the DISM pointing right at the mounted version.

Don K

*From:* [email protected] [mailto:[email protected]] *On Behalf Of *Melvin Backus
*Sent:* Thursday, December 11, 2014 12:10 PM
*To:* [email protected]
*Subject:* [NTSysADM] DISM image help -- unable to install KB2919355

Since we seem to be discussing patches today…

I’ve got a machine which refuses to install KB2919355, Windows 8.1 Update. It fails with a code 0x80073712.

I’ve been working through all the suggested methods of repairing this and I’ve run into a snag with DISM in the process. In particular I’m trying to go through the process outlined here… http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/error-0x80073712-when-installing-kb-2919355/c5a08cdf-6e41-4b67-b2ae-68f542070840

I’ve got reports of corrupt packages but I’m unable to clean them up. I’m yet to find the required syntax to get the reparir source to be recognized.

The particular command line I’m using is a variant of this:

dism /online /cleanup-image /restorehealth /source:wim:y:\sources\install.wim:1 /limitaccess

I’ve actually mounted the WIM as well and have tried using the mounted image instead combined with the /index switch. I keep getting an error stating the files could not be found.

Can anyone guide me as to the best way to make the files available? If there’s a better way I’m game as well.

Thanks

--------------------
Melvin Backus | Sr. Systems Analyst | Byers Engineering Company | 404.497.1565

Service Desk | 404-497-1599 | http://servicedesk.byers.com

--
There are 10 kinds of people in the world...
those who understand binary and those who don't.




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