I'm not sure I understand the problem. How is he accessing it when it fails?
If it works when he types it in directly, what is the problem? *ASB **http://XeeMe.com/AndrewBaker* <http://xeeme.com/AndrewBaker> *Providing Virtual CIO Services (IT Operations & Information Security) for the SMB market...* On Mon, Jan 5, 2015 at 3:34 PM, David McSpadden <[email protected]> wrote: > A customer comes in with a brand new laptop and can not access our home > banking site. > > It just shows up in IE, Mozilla, chrome as a broken link. > > All three. > > When typing it directory we can access the site. > > New laptop is Window 8.1 HP 15. > > He wiped it a loaded 8.1 himself and all his own apps. > > > > > > My question is what would cause all three browsers to show broken links > but the laptop still be able to access the site when going directly? > > > > This e-mail and any files transmitted with it are property of Indiana > Members Credit Union, are confidential, and are intended solely for the use > of the individual or entity to whom this e-mail is addressed. If you are > not one of the named recipient(s) or otherwise have reason to believe that > you have received this message in error, please notify the sender and > delete this message immediately from your computer. Any other use, > retention, dissemination, forwarding, printing, or copying of this email is > strictly prohibited. > > Please consider the environment before printing this email. >
