OK, Daniel, picture seems to be getting a bit more clear. My bet is you are remote and you are getting your instructions via mail and are doing the work at a different sire than your “boss”
Makes sense then to have you download the ISO and burn it. If you cannot perform the task (and I am certain you can) then it pulls you from the project and saves them dealing with an incompetent fool so this is a simple test. The 2 hour limit also makes sense. Gives them control to tell you to screw it if you hit the system that has 200GB of family pics or their personal iTunes collection on it. Giving the helpdesk people that choice to spend or not spend the time is a perfect answer to the problem. Depending on the computer the answer may be yes or may be screw it….. I have done similar projects in the past. I like the definition you have been given as it protects you from bad. The users has to validate things are good and you are likely sending the laptop to someone who will QA your work on the other side. Even if you think the other side does not know what they are doing your instructions are clear. If you think they are paying you well then do the work. I see zero risk for you and it is fair to assume that the bank knows what they are doing or at the very least they can face whatever bad can happen with to without you. > On Jan 28, 2015, at 7:27 PM, D R <[email protected]> wrote: > > Mark, > > You are right, I do need to give you some more information, so here goes: > > The computer/laptops are on lease. They need to be 'swapped out', hence the > end-users are getting new equipment that is on lease. > > The instructions specify that the old hard drives need to be wiped. No del > *.* or formatting is allowed. > > These are the instructions I received on the first day: > > 1. Bring black markers > > 2. Bring packing tape and a taping gun > > 3. Make a copy of UBCD, latest version on CD. Bring that with you onsite. You > are to use it to wipe the drive. DO NOT FORMAT THE HARD DRIVE. DRIVE MUST BE > WIPED. > > 4. 2 hour time limit on each computer you work on. Ok to go 2.5 hours, but if > longer than that call helpdesk number for approval. > > 5. After capture of user profile data, swap out old equipment wit new > equipment and perform restore. After restore is done, have user open all > applications and determine that their data is back on the new equipment. Once > they are satisfied that their data is there wipe the hard drive with the > software that you brought. > > 6. Package old equipment in shipping container that new equipment came in and > apply supplied shipping label to box. > > I will be glad to supply more info if anyone desires it. > > Daniel > > > On Wed, Jan 28, 2015 at 10:09 PM, Mark Liechty <[email protected] > <mailto:[email protected]>> wrote: > I disagree. If you are told what software to use and you are given specific > instructions in writing as to the procedure then you are not on the hook for > if the software performs from a legal compliance point of view. > > If it is a bank and they say that all you needed to do was del *.* and toss > in the goodwill donation bin then you do as you are told. The exception > would be if you were somehow a legal compliance expert and data security was > part of your contract. > > As for software licensing again, if you get specific instructions then who > are you to challenge what license agreement may or may not be in place from > the company who hires you to performa a specific tasks. > > Note that this is 100% different than if you are told to securely wipe xx > drives to meet yy standards for zz compliance reasons and you must also > backup preserve some portion of user data. > > The rest of this is us having a good time at your expense. The way you > outline things you are not really a contractor anyway. You cannot get that > tight of procedures and be “independent” but that is a totally separate issue. > > If you don’t like the job quitting is also an option. > > > ####### > > It's up to you to discover the license, read it, and decide for > > yourself what it means, and if you have problems with it, then report > > it to the responsible parties for a decision. > > > > > > > > -- > Daniel Rodriguez > [email protected] <mailto:[email protected]>
