When do the drives usually disappear? Upon reconnecting to the network, while connected, etc? Are the users able to browse to the UNC path of the share? Chris
From: [email protected] To: [email protected] Subject: [NTSysADM] RE: Drive mappings disappearing Date: Wed, 13 Jul 2016 17:59:24 +0000 Do any of them have media readers that use the missing drive letters? I have seen media readers that take all forms of media (SD, MicroSD, USB 3.0 etc. etc.) that populate 4-5 drive letters upon insertion. If the device is plugged in before user login, H: and other drive letters are taken and the mappings can’t happen. If you go into drive management and change the drive letters on the readers, it will keep those each time it’s plugged back in. Dave From: [email protected] [mailto:[email protected]] On Behalf Of Jimmy Tran Sent: Wednesday, July 13, 2016 10:45 AM To: [email protected] Subject: [NTSysADM] Drive mappings disappearing Randomly I get certain users who call saying their network drive mapping shortcuts don’t work from their desktop. When checking the network drive mappings, the mapping itself seems to be been deleted. Once we manually remap the drive, the shortcut works again. Any idea why/how the drive mappings get removed? I have no idea what could cause this and the users are starting to get annoyed. · There are no logon or logoff scripts on the domain · The users are on laptops and often take their laptops off the network · There are 3 drive mappings. One of them is mapped by the home drive property from AD. Usually only one is missing at any given time. · The users definitely didn’t delete the mappings Thanks, Jimmy Attention: Information contained in this message and or attachments is intended only for the recipient(s) named above and may contain confidential and or privileged material that is protected under State or Federal law. If you are not the intended recipient, any disclosure, copying, distribution or action taken on it is prohibited. If you believe you have received this email in error, please contact the sender with a copy to [email protected], delete this email and destroy all copies.
