What happens if you hit MS directly, does it show it needs updates? From: [email protected] [mailto:[email protected]] On Behalf Of Michael Leone Sent: Wednesday, October 26, 2016 9:47 AM To: [email protected] Subject: [NTSysADM] Fwd: Client shows no updates needed, sows WU exits with code 0x240001
I have a Win2012 R2 client that gets it's updates from my WSUS 3.2 server. We ran updates this past weekend (not me, it was not my shift). Apparently this one server shows no updates needed. Now, every other Win2012 R2 server we have needed at least a few updates ... WSUS shows that the client is checking in. I ran a script to reset autorization and re-detect: ---------------------- NET STOP WUAUSERV REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIdValidation /f NET STOP BITS NET START BITS NET START WUAUSERV WUAUCLT /resetauthorization /detectnow ---------------------- Still no updates found. I checked the WindowsUpdate log, shows exit code 0x240001. 2016-10-26 08:27:35:416 784 11c Misc =========== Logging initialized (build: 7.9.9600.18340, tz: -0400) =========== 2016-10-26 08:27:35:416 784 11c Misc = Process: C:\Windows\system32\svchost.exe 2016-10-26 08:27:35:416 784 11c Misc = Module: c:\windows\system32\wuaueng.dll 2016-10-26 08:27:35:416 784 11c Service ************* 2016-10-26 08:27:35:416 784 11c Service ** START ** Service: Service startup 2016-10-26 08:27:35:416 784 11c Service ********* 2016-10-26 08:27:35:427 784 11c IdleTmr Non-AoAc machine. Aoac operations will be ignored. 2016-10-26 08:27:35:427 784 11c Agent * WU client version 7.9.9600.18340 2016-10-26 08:27:35:427 784 11c Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled. 2016-10-26 08:27:35:427 784 11c Agent * Base directory: C:\Windows\SoftwareDistribution 2016-10-26 08:27:35:427 784 11c Agent * Access type: No proxy 2016-10-26 08:27:35:428 784 11c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1. 2016-10-26 08:27:35:428 784 11c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2016-10-26 08:27:35:428 784 11c Agent * Network state: Connected 2016-10-26 08:27:35:430 784 11c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1. 2016-10-26 08:27:35:430 784 11c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1. 2016-10-26 08:27:35:461 784 11c Agent *********** Agent: Initializing global settings cache *********** 2016-10-26 08:27:35:461 784 11c Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000 2016-10-26 08:27:35:461 784 11c Agent * WSUS server: http://dctrman001.wrk.ads.pha.phila.gov 2016-10-26 08:27:35:461 784 11c Agent * WSUS status server: http://dctrman001.wrk.ads.pha.phila.gov 2016-10-26 08:27:35:461 784 11c Agent * Target group: (Unassigned Computers) 2016-10-26 08:27:35:461 784 11c Agent * Windows Update access disabled: No 2016-10-26 08:27:35:461 784 11c Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll 2016-10-26 08:27:35:479 784 11c WuTask WuTaskManager delay initialize completed successfully.. 2016-10-26 08:27:35:479 784 11c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-10-27 08:01:01, not idle-only, not network-only 2016-10-26 08:27:35:479 784 11c AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2016-10-27 12:02:36, not idle-only, not network-only 2016-10-26 08:27:35:479 784 11c AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2016-10-27 12:02:36, not idle-only, not network-only 2016-10-26 08:27:35:487 784 11c Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002 2016-10-26 08:27:35:488 784 11c Report CWERReporter::Init succeeded 2016-10-26 08:27:35:488 784 11c Agent *********** Agent: Initializing Windows Update Agent *********** 2016-10-26 08:27:35:488 784 11c DnldMgr Download manager restoring 0 downloads 2016-10-26 08:27:35:489 784 11c AU ########### AU: Initializing Automatic Updates ########### 2016-10-26 08:27:35:489 784 11c AU Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Pre-download notify} added to AU services list 2016-10-26 08:27:35:489 784 11c AU AIR Mode is disabled 2016-10-26 08:27:35:490 784 11c AU # Policy Driven Provider: http://dctrman001.wrk.ads.pha.phila.gov 2016-10-26 08:27:35:490 784 11c AU # Detection frequency: 22 2016-10-26 08:27:35:490 784 11c AU # Approval type: Pre-download notify (Policy) 2016-10-26 08:27:35:490 784 11c AU # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Pre-download notify) 2016-10-26 08:27:35:490 784 11c AU # Will interact with non-admins (Non-admins are elevated (User preference)) 2016-10-26 08:27:35:490 784 11c Agent Switching to hardware-verified ClientId. 2016-10-26 08:27:35:492 784 11c AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037 2016-10-26 08:27:35:492 784 11c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-10-26 08:27:35:497 784 11c AU AU finished delayed initialization 2016-10-26 08:27:35:497 784 11c AU Currently AUX is enabled - so not show any WU Upgrade notifications. 2016-10-26 08:27:35:498 784 11c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-10-26 08:27:35:500 784 11c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037 2016-10-26 08:27:35:505 784 11c AU Adding timer: 2016-10-26 08:27:35:505 784 11c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-10-27 08:01:01, not idle-only, not network-only 2016-10-26 08:27:35:507 784 278 DnldMgr Asking handlers to reconcile their sandboxes 2016-10-26 08:47:33:593 784 974 AU Earliest future timer found: 2016-10-26 08:47:33:593 784 974 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-10-27 08:01:01, not idle-only, not network-only 2016-10-26 08:47:34:594 784 11c AU ########### AU: Uninitializing Automatic Updates ########### 2016-10-26 08:47:34:630 784 11c WuTask Uninit WU Task Manager 2016-10-26 08:47:34:671 784 11c AU Earliest future timer found: 2016-10-26 08:47:34:671 784 11c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-10-27 08:01:01, not idle-only, not network-only 2016-10-26 08:47:34:688 784 11c AU Earliest future timer found: 2016-10-26 08:47:34:688 784 11c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2016-10-27 08:01:01, not idle-only, not network-only 2016-10-26 08:47:34:766 784 11c Service ********* 2016-10-26 08:47:34:766 784 11c Service ** END ** Service: Service exit [Exit code = 0x240001] 2016-10-26 08:47:34:766 784 11c Service ************* Thoughts? Not finding anything that seems relevant in my searches. Last month's updates (i.e., Sept 2016_ installed fine, and show as last updated date). And it seems to be talking to WSUS. I see no errors in the log snippet that show me anything wrong.
