It was making me more than a little crazy, and I don't have far to reach
the end of that road as it is...  :)

On Mon, Jan 16, 2017 at 8:47 PM, Micheal Espinola Jr <
[email protected]> wrote:

> WOW, just...  wow.  Thanks for the follow-up on this!
>
> --
> Espi
>
>
> On Mon, Jan 16, 2017 at 8:02 AM, Richard Stovall <[email protected]>
> wrote:
>
>> For anyone else that may be seeing the Flash update issues in Chrome.  If
>> you're using SEP, this may be your issue.
>>
>> https://bugs.chromium.org/p/chromium/issues/detail?id=651945
>>
>> ---------
>>
>> Symantec has confirmed that this is a known issue. Below is their response 
>> to our case.
>>
>> After reviewing this case and the available data (primarily the provided WPP 
>> logs) I have found that this is a known-issue with the SEP 12.1 and SEP 14 
>> products. SEP is attempting to obtain a hash of the Adobe Flash Player file 
>> 'pepflashplayer.dll'; however, during the hash operation, Chrome is 
>> attempting to move the file from a temporary folder (where SEP is performing 
>> the hash) to Chrome's plugin folder; since SEP has a lock on the file, 
>> Chrome's move operation fails and the plugin update process aborts.
>>
>> Symantec has identified a fix for this issue and is planning on including a 
>> resolution in the next release of SEP 12.1 and SEP 14, both due out early 
>> next year.
>>
>> It is possible to work around this issue by disabling deferred scanning for 
>> AutoProtect; however, this is not generally recommended in production unless 
>> absolutely needed, as it disables scan throttling based on I/O activity.
>>
>> For more information on disabling deferred scanning, please see the 
>> following KB document:
>>
>> How to disable deferred scanning in Auto-Protect for Symantec Endpoint 
>> Protection 
>> <https://support.symantec.com/en_US/article.TECH224108.html>https://support.symantec.com/en_US/article.TECH224108.html
>>
>> It is also possible to work around the issue by temporarily disabling SEP; 
>> however, this is a potential security issue, as you will be temporarily 
>> disabling the product from being able to scan files.
>>
>>
>> On Mon, Oct 31, 2016 at 7:10 PM, Micheal Espinola Jr <
>> [email protected]> wrote:
>>
>>> Right, for which if I understand the process correctly, you are
>>> dependant on Google Updater to update various components after the fact -
>>> that are not a part of the core application update.  So, you may have
>>> download restrictions in place that are preventing the update of the flash
>>> component.  This methodology appears to be acknowledged in the top response:
>>>
>>> Chrome is rolling out some optimizations to the Chrome install process,
>>>> whereby the Flash Player component will automatically be installed a few
>>>> minutes after the initial Chrome installation.
>>>
>>>
>>> --
>>> Espi
>>>
>>>
>>> On Mon, Oct 31, 2016 at 3:41 PM, Richard Stovall <[email protected]>
>>> wrote:
>>>
>>>> Well, this pretty much explains what I'm seeing.
>>>> https://forums.adobe.com/thread/2221587.
>>>>
>>>>
>>>> On Mon, Oct 31, 2016 at 6:23 PM, Micheal Espinola Jr <
>>>> [email protected]> wrote:
>>>>
>>>>> I cant speak for Ninite-driven upgrades, but have you tested Google
>>>>> Updater driven upgrades?  Perhaps the issue is with Ninite, and not Google
>>>>> Chrome itself.  Or perhaps you need to review your methodologies inline
>>>>> with your download restrictions.
>>>>>
>>>>> --
>>>>> Espi
>>>>>
>>>>>
>>>>> On Mon, Oct 31, 2016 at 2:36 PM, Richard Stovall <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Getting back to this.  Sorry for the delay...
>>>>>>
>>>>>> Google is apparently de-emphasizing Flash's use with an eventual plan
>>>>>> to drop it completely.  (Which I'm all for.)
>>>>>>
>>>>>> The problem is that it's still alive and well, but updating to Chrome
>>>>>> 54.X no longer automatically updates Pepper Flash along with core Chrome.
>>>>>> At least on Windows, it looks like they're moving Flash to the *local
>>>>>> user profile* and relying on the Chrome Component Updater to
>>>>>> download it as necessary.  (Check your appdata\local\google\chrome\user
>>>>>> data\pepperflash folder.)
>>>>>>
>>>>>> We manage Chrome updates at work and this is breaking our current
>>>>>> system.  Very frustrating.  May be moving back to Firefox so at least we
>>>>>> can keep this stuff up to date.  Moving Flash to the local profile seems
>>>>>> like a genuinely bad idea.
>>>>>>
>>>>>> Is no one else seeing issues with this at work?
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Oct 18, 2016 at 10:25 PM, Micheal Espinola Jr <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>>> Hasn't Chrome started the phase-out of Flash?  However, I'm on 54
>>>>>>> and I can see Adobe's Flash test page fine.
>>>>>>>
>>>>>>> I'm not aware of any Flash update options relating to current
>>>>>>> versions of Chrome.
>>>>>>>
>>>>>>> --
>>>>>>> Espi
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Oct 18, 2016 at 5:07 PM, Richard Stovall <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Does anyone know what is really going on with Flash and Chrome 54?
>>>>>>>> It doesn't appear to be bundled with Chrome anymore.  I use Ninite to
>>>>>>>> update Chrome at $work, but now that doesn't work.  (Chrome updates, 
>>>>>>>> but
>>>>>>>> Flash does not.)  We restrict downloads of .exes and .dlls, so if 
>>>>>>>> Chrome is
>>>>>>>> trying to autoupdate Flash via direct download, that won't work.
>>>>>>>>
>>>>>>>> I haven't had time to do a deep dive into this.  Was hoping someone
>>>>>>>> else had seen the behavior and knew for sure what has changed with 
>>>>>>>> Chrome
>>>>>>>> 54 and what the Flash update options are.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> RS
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

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