There was a servicing stack update that unless you hit control-alt-delete it would sit there.

I would ask myself... self? Do I have a good backup? If I answered yes I would hit a hard reset and see what happens.


On 5/22/2017 9:45 AM, Charles F Sullivan wrote:

I have a Windows 2012 R2 server that rebooted over 4 hours ago to complete patching and it’s still showing the spinning wheel and the Windows logo. I had 3 others made from the same image that had no issues at all. These are all WMware VMs. I’m not sure if this is the shutdown or startup phase, but I’m guessing startup. Hitting ctrl, alt, del (technically ctrl, alt, insert in the WMware Console) did no good. (I don’t think this is quite the state where that problem applies.)

Because there is no network connectivity I feel pretty helpless since I can’t check logs, stop services or send a reboot command. Has anyone else seen this? If so, how long did you wait before you powered off? Or did you not have to?

I saw at least one post on the Patch Management list where someone else had the same problem after the May patches. His server came back on its own eventually, but I don’t think it took 4 plus hours. The application is not in use today, which is why they chose it as the patching day, so I probably have another 2 hours before I have no choice but to power off.

Thanks.



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