I have some 2012 and 2012R2 servers running on VMware 5.5u2 and have the exact 
same issue. I believe it’s because they are hardware version 10. But I’ve 
confirmed it’s a known bug. I have to go in and hit reset. VM will be fine. I 
just finished patching this past weekend and have to do this every time until I 
can complete my migration to Hyper-V.

Hit reset and you should be fne.

Eric

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

From: Susan E Bradley<mailto:[email protected]>
Sent: Monday, May 22, 2017 12:20 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: [NTSysADM] Long time for reboot after May patching


There was a servicing stack update that unless you hit control-alt-delete it 
would sit there.

I would ask  myself... self?  Do I have a good backup?  If I answered yes I 
would hit a hard reset and see what happens.

On 5/22/2017 9:45 AM, Charles F Sullivan wrote:
I have a Windows 2012 R2 server that rebooted over 4 hours ago to complete 
patching and it’s still showing the spinning wheel and the Windows logo. I had 
3 others made from the same image that had no issues at all. These are all 
WMware VMs. I’m not sure if this is the shutdown or startup phase, but I’m 
guessing startup. Hitting ctrl, alt, del (technically ctrl, alt, insert in the 
WMware Console) did no good. (I don’t think this is quite the state where that 
problem applies.)

Because there is no network connectivity I feel pretty helpless since I can’t 
check logs, stop services or send a reboot command. Has anyone else seen this? 
If so, how long did you wait before you powered off? Or did you not have to?

I saw at least one post on the Patch Management list where someone else had the 
same problem after the May patches. His server came back on its own eventually, 
but I don’t think it took 4 plus hours. The application is not in use today, 
which is why they chose it as the patching day, so I probably have another 2 
hours before I have no choice but to power off.

Thanks.



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