Sorry for the delay. Work got in the way of email :).

Cable is fine. I tried another and same result. Windows (XP and 10) see the
scanner, but not plug-n-play.

Sean, MSPaint was greyed out, probably because no twain driver.

I'll see if I can find a generic twain driver that might work.

Thanks for the help and ideas.

Mark

On Tue, Jul 18, 2017 at 12:47 PM, Micheal Espinola Jr <
[email protected]> wrote:

> I'm guessing that's the crux of the issue, since the scanner is TWAIN
> compliant and should work with most any scanning software that can see it.
> The problem is plug-n-play.
>
> Mark, have you confirmed that there isn't an issue with the cable?
>
> --
> Espi
>
>
> On Tue, Jul 18, 2017 at 9:40 AM, Sean Chapman <[email protected]>
> wrote:
>
>> In the mean time if you have to scan something, MS paint will work for
>> that as long as the scanner is installed, just go to From scanner or camera.
>>
>>
>>
>> *From:* [email protected] [mailto:[email protected]
>> orum.com] *On Behalf Of *Micheal Espinola Jr
>> *Sent:* Tuesday, July 18, 2017 11:07 AM
>> *To:* [email protected]
>> *Subject:* Re: [NTSysADM] Looking for driver for...
>>
>>
>>
>> Review your contract or purchase agreement with them (if you can find
>> it).  I'm pretty sure some of their older contracts state that they will
>> provide driver updates for the life of the equipment.  You might be able to
>> use that against them.
>>
>>
>> --
>> Espi
>>
>>
>>
>>
>>
>> On Tue, Jul 18, 2017 at 8:28 AM, Reimer, Mark <[email protected]>
>> wrote:
>>
>> e-imageData ScanPro 300i (fiche scanner).
>>
>>
>>
>> The computer that this scanner was hooked to died, and I can't seem to
>> find the software CD anywhere :(.
>>
>>
>>
>> The latest drivers the company made was XP drivers (which is fine).
>> However the company won't send me the drivers. They want me to buy a new
>> scanner (read $5000 give or take).
>>
>>
>>
>> I looked at the PID entry when it was plugged in, and googled that. I
>> tried the drivers that Google suggested (Mustek), but that didn't work.
>> Also looked for the drivers on Google, and no luck.
>>
>>
>>
>> Does anyone by any chance have (or had) one of these units that I can get
>> the drivers for?
>>
>>
>>
>> Thanks in advance.
>>
>>
>>
>> *Mark Reimer,* A+, MCSA.
>> Servers and Network Administrator
>>
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