RE: Compaq Array Controllers and Windows NT4 Security Roll-Up - Q 299 444

[Kent, Larry SYNETICS]

Title: Message

I have a Compaq Prolaint 5500 (NT 4.0 SP6a) w Smart Array 4200 Controller  that Blue Screened after installing the Q299444 Security Roll-up patch.  I flashed the BIOS (P12 now dated 1/08/2000) and the Controller Bios (now rev C V4.48) and rebooted and it still BSOD's.  I tried installing the driver mentioned below (cp001095.exe) and now the system hangs on the OS Loader screen. 4 dots (....) and that's it.  Any ideas/solutions other than to start from scratch.  Thanks.   Larry Kent Network Administrator SBCCOM-Natick Natick, MA 01760 DSN 256-4981  Comm: (508) 233-4981 mailto:[EMAIL PROTECTED] -----Original Message----- From: Robertson, Alan (IT) [mailto:[EMAIL PROTECTED]] Sent: Wednesday, August 08, 2001 5:29 AM To: NT System Admin Issues Cc: '[EMAIL PROTECTED]' Subject: Compaq Array Controllers and Windows NT4 Security Roll-Up - Q299 444 Importance: High The driver below is a newer version than is available on any of the Compaq SSD's   Alan   ftp://ftp.compaq.com/pub/products/servers/supportsoftware/cp001001-001500/cp001095.exe Alan Robertson NT System Manager Amerada Hess Ltd Phone : +44(0)1224 243150 Mobile: +44(0)7884 116966 Fax   : +44(0)1224 243307 Email : [EMAIL PROTECTED] -----Original Message----- From: Clark, Stewart [mailto:[EMAIL PROTECTED]] Sent: Wednesday, August 08, 2001 10:05 AM To: AM Alan Robertson (E-mail); Gidley, Elliot Subject: Compaq Array Controllers and Windows NT4 Security Roll-Up - Q299 444 Importance: High Alan,   One of our Specialists Elliot Gidley has identified the following issue which describes the type of problem you have been having but has been unable to get you on the phone.   Would you mind having a look at this and calling Elliot or dropping him a mail? Elliot can be reached on 0118 9160221.   Regards, Stewart     ******** Summary: The Windows NT 4.0 Security Rollup Package exposes an issue with all versions prior to 4.24.0.0 of the Compaq Array Controller device driver (Cpqarray.sys).  The customer could have obtained the driver from any of the following sources: Compaq Web Site: Compaq Server Support (SSD) for Microsoft Windows NT 4.0; Compaq SmartStart and Support Software CD-ROM; Compaq SmartStart for Servers.   Details: The updated driver has been posted on Compaq's web site. For more details, refer to Knowledgebase (KB) article:   <http://support.microsoft.com/support/misc/kblookup.asp?ID=305228>      http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm