RE: Memory problems

Mon, 27 Aug 2001 15:40:41 -0700

I have seen a couple indirect references to memory issues being fixed with NT Terminal Server service pack 6 on Microsoft's website.  Has anyone experienced any problems when applying SP6? Should I re-apply Citrix SP2 after applying NT TSE Sp6? Thanks for the help :o)
 
Regards,
 
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Sean Martin
Sent: Monday, August 27, 2001 10:44 AM
To: 'NT System Admin Issues'
Subject: RE: Memory problems

Unfortunately, killing or uninstalling the app are not options. This is the 'new and improved' rating software from one of our Insurance companies that is replacing all other means of rating (including their online interfacing). In the next couple of months, this company will require that all agents/brokers use this software.
 
Hopefully I can find a decent solution or workaround.
 
Regards,
 
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Andrew S. Baker [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 4:57 PM
To: NT System Admin Issues
Subject: RE: Memory problems

The only way to limit a leaking app is to kill it or uninstall it.  :)
 
I'd try beating up on the developer if the app is important or necessary.
 
 
Some other diagnostics tools can be found here:
 
 
==============================================================
==============================================================
 "Human beings, who are almost unique in having the ability
 to learn from the experience of others, are also remarkable
 for their apparent disinclination to do so." -- Douglas Adams
-----Original Message-----
From: Sean Martin [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 8:02 PM
To: NT System Admin Issues
Subject: RE: Memory problems

Andrew you stud. Thanks for the tip. I noticed 2 instances of one piece of software using over 900mb of virtual memory each. This software was added a little over a month ago, and now that I think about, that's about the time these Virtual Memory errors started happening rather frequently.
 
So is this evidence of poorly written software, or are there any steps I can take to limit the amount of virtual memory these applications can use?
 
Regards,
 
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Andrew S. Baker [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 3:49 PM
To: NT System Admin Issues
Subject: RE: Memory problems

Expand the options under processes.
 
See the following:
 
 
 
 
==============================================================
==============================================================
 "Human beings, who are almost unique in having the ability
 to learn from the experience of others, are also remarkable
 for their apparent disinclination to do so." -- Douglas Adams
-----Original Message-----
From: Sean Martin [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 7:10 PM
To: NT System Admin Issues
Subject: RE: Memory problems

Well right now I'm showing a total of approx. 916000k Physical and approx. 660000k available with a file cache of approx. 32000k. I'll gather this information the next time I see the error message.
 
Regards,
 
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED]
-----Original Message-----
From: Jose Villatoro [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 2:56 PM
To: NT System Admin Issues
Subject: RE: Memory problems

What's Task Manager telling you as far as physical Mem Usage?
 


Thank You,

Jose L. Villatoro
NMRO, Inc. Network\Systems Administrator
Voice - 800.733.6676, ext. 3201
Fax - 323.965.3131
E-Mail - [EMAIL PROTECTED]
www.nmro.com

-----Original Message-----
From: Sean Martin [mailto:[EMAIL PROTECTED]]
Sent: Friday, August 24, 2001 3:28 PM
To: NT System Admin Issues
Subject: Memory problems

Hey folks,
 
2-3 times a week, I'll get a message on my Citrix Server that it's out of virtual memory. I can't narrow down any applications that may be causing a memory leak. There are a couple of DOS programs on the server which are checked to run in their own memory space. This is a Compaq Proliant ML530, Dual 866 PIII Xeon proc., 896MB RAM, (2) 9.1Gb disks. The page file is about twice the size of my physical RAM.  This server run NT4 TSE, sp5 and Citrix Metaframe 1.8, sp2.  Does anyone have any ideas as to what I might check out next? I'm in the process of running Performance Monitor right now, but wanted to check and see if there's any other areas I should be investigating.
 
I'm also experiencing infrequent blue screens with the same stop message, but I think I've narrowed this down to a printer driver conflict with one of the HP DeskJets installed.

Thanks in advance for any help y'all can provide.
 
Regards,
 
Sean Martin, MCSE
Network Administrator
Ribelin Lowell & Company
Insurance Brokers, Inc.
3111 C Street, Suite 300
Anchorage, Alaska 99503
Ph: (907) 561-1250
Fax: (907) 561-4315
Cell: (907) 229-0885
Email: [EMAIL PROTECTED]
 
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