.. sounds like maybe a memory leak problem. Have you monitored
your memory resources? Also, how much RAM and how much pagefile
space?
Kent
--- Paul Broomfield <[EMAIL PROTECTED]> wrote:
> Hello,
>
> We�re getting a problem on one of our web servers.
>
> Here�s the set-up:
>
> Web Server:
> Dell Power Edge 2450
> Win2k SP2
> IIS 5
> Norton Antivirus � set-up to avoid the scanning global.asa, (as
> opening the
> global.asa can causing site to stop responding)
>
> Database Server
> Dell Power Edge 2450
> Win2k SP1 (I�m applying SP2 shortly)
> SQL 2000
>
> The web server has a direct connection to the web with no firewall.
> The
> database server connects to the web server via a secondary network
> card in
> the web server and on a separate IP network and hence hiding the DB
> server
> from the outside world.
>
> The web server has 3 sites on it all running different versions of
> the same
> site with 3 different versions of our custom built ActiveX component.
> The 3
> sites include - one Live, one customer trial site and one in-house
> demo/dev
> site. The customer is testing new developments on the customer trial
> site,
> and their customers are using the live site.
>
> The sites work fine and then after a while they will slow and
> eventually
> stop responding. The server requires a full restart to get it
> working
> again, Inetinfo sits near the bottom of the process list not really
> doing
> anything and not using a great deal of memory. I can�t see anything
> in the
> process list that is battering the servers� resources.
>
> We have regressed any new developments we put into the trial site
> before
> these problems started to happen, in case it was any strange code
> making the
> server crash.
>
> The last weird thing that happened before the sites started playing
> up, was
> the web server reported an out of virtual memory error. The websites
> stopped working, the server then reallocated memory then came back to
> life,
> allowing users to access the sites again. One thing we noticed after
> this
> is that all dates changed to American format rather than United
> Kingdom
> format � so we changed these back and restarted the server for good
> measure.
>
> Looking through the Event Viewer there is nothing too unusual in
> there apart
> from an error saying the SSL is screwed, it really says: �A fatal
> error
> occurred while creating an SSL server credential�, although the
> client has a
> certificate protected site it is not used. Another error we seem to
> be
> getting is script timeouts, but these don�t correlate with server
> crashes.
>
> We do get lots of CodeRed hack attempts but I patched the server when
> the
> hotfix first came out from MS.
>
> Does anybody have any ideas? As I am running out of them.
>
> Thanks
> Paul
>
> p.s. if the client had a bad connection to the server that dropped
> regularly, (due to their overloaded network) could that cause a
> server not
> to clear sessions and �get confused� and eventually fall over � I�m
> clutching at straws now.
>
> Pps. A virtual luxury apartment anywhere in the world that you want
> with a
> virtual keg of beer to anyone that helps.
>
>
>
> Paul Broomfield, Network Administrator and Database Technician
> Tell Communications
> Tamar Science Park
> Derriford
> Plymouth
> Devon
> PL6 8BX
>
> Tel: +44 (0) 1752 764242
> Fax: +44 (0) 1752 764243
>
> Visit us on the web at: http://www.tell-com.com/
>
>
>
> http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
>
>
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