Perhaps this article will help:

http://support.microsoft.com/support/kb/articles/Q150/5/43.ASP

I've had experience where some ISPs block PPTP ports, for what reason, I
don't know. Maybe it's so they can get more money for some type of
special configuration. For my systems, all my cable modem, DSL, and
analoge modem, users, even those behind firewalls can get to our VPN
Server without problems.

Bottom line? I agree, it sounds fishy. Maybe you should speak with their
ISP directly and explain what's needed.

rod

-----Original Message-----
From: Michael W. Ellis [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, September 27, 2001 9:13 AM
To: NT System Admin Issues
Subject: VPN question

I have a remote user who needs to connect to our corporate LAN over his
Internet connection.  The corporate end of the connection has already
been
verified by another user in a different remote office.  Thus far the new
user has been unable to connect, and as far as I can tell none of his
packets reach my server.  His office has Internet connectivity provided
by a
third party, so I asked him to verify with them that they will allow
outbound PPTP connections.  Their response was that they do not for
security
reasons.  To enable this for his office they want to assign a static IP
address (more $ per month) and charge a setup fee (again, more $).  I
have
repeatedly stated that he needs to establish an outbound connection, but
they insist that they must open inbound ports (hence the static IP).
I'm no
firewall expert, nor a PPTP expert, but I'm just not buying their line.
Any
comments on this topic are appreciated.

Michael Ellis



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