Dan, I have no experience with Veritas but I'm thinking of switching to it.
I've been using Arcservit for some time and I have to agree that their support really *stinks*. I'm currently using Arcserveit 2000 and was having a ton of trouble with it. I finally spent 2 hours on the phone being bumped around until someone with a *little* knowledge showed up. Basically, if you install Arcservit 2000 make darn sure you install the latest and greatest patches starting with SP2. Some of my experiences were: 1. Full backups not happening and the temp directory becoming full. 2. Could not read the status or details of a tape without first using the inventory feature. 3. Very slow to back up Snap Servers. 4. Database getting corrupt. Since I applied SP2 and all the latest patches everything seems to be fine with the exception of one continuous problem: If I make a modification to a backup schedule then SAVE it then use the little -x- in the top right corner to close it the program freezes and I have to use task manager to kill it. I refuse to call their tech supportless group anymore. Good luck! Stephen Want to unsub? Do that here: http://www.w2knews.com/rd/rd.cfm?id=unsub Need a good FAQ? Try this one first: http://www.ultratech-llc.com/KB/
