See if the ALT or CTRL key is on permanent. Probably happens When she hits the keys meant for numbers sometimes but Letters otherwise. You know, the ones that mimic the keypad.
Seems to me it was a mouse issue (non-compatible). Sounds Crazy, but true. Nikki Peterson -----Original Message----- From: Christopher Boggs [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 08, 2008 1:08 PM To: NT System Admin Issues Subject: RE: Weird Scrolling Issue Some of the track pads also have zones on the side and bottom that control the scroll, which can be a pain. I've only seen it on Dell's though. I'm betting it's a hardware issue with the track pad or its connection to the mobo. -----Original Message----- From: Sam Cayze [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 08, 2008 1:25 PM To: NT System Admin Issues Subject: RE: Weird Scrolling Issue Probably irrelevant, but on my Dells, I notice that the little knob thingy in the keyboard goes bad a lot, and causes the same symptoms. Either that or the trackpad is bad. -----Original Message----- From: Christopher J. Bosak [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 08, 2008 1:22 PM To: NT System Admin Issues Subject: RE: Weird Scrolling Issue Is she accidently hitting any keys that would make it go back to the top of the page (i.e. word document.) I'd check for PEBKC before re-imaging. ----- I feel your pain, if only duct tape was truly good for everything. Chris -----Original Message----- From: Andy Ognenoff [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 08, 2008 13:17 hrs To: NT System Admin Issues Subject: Weird Scrolling Issue I have a user with a very strange issue and my Google-fu is failing me. She has a ThinkPad T60 running WinXP Pro SP2, fully patched. Periodically, at least once a week, the scroll bars will stop functioning properly in any window she has open. Using the mouse scroll wheel, clicking the down arrow on the scroll bar, or using the keyboard arrows all results in the same thing - it starts to scroll then jumps to the top or beginning of whatever she's in. It happens in documents, file dialog boxes, web pages, you name it. Rebooting clears the issue for a while. Anyone seen anything like this or have any ideas? I'm leaning towards a reimage... ------------------ Unrelated, on my home machine, the CPU heatsink retention clip spontaneously snapped yesterday while I was at work and I came home to a heatsink and fan hanging off my mobo by a power wire and a damaged CPU/socket. I just needed to tell someone who would understand my pain... :( - Andy O. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
