I admit, I haven't tried Rhinotek in a LONG time and their quality may have
changed. Mainly I like 'em for their laser printer cleaning paper (thick,
rough paper, good for cleaning the paper path.)




-----Original Message-----
From: Ralph Smith [mailto:[email protected]] 
Sent: Thursday, July 21, 2011 12:33 PM
To: NT System Admin Issues
Subject: RE: OT: Off-Brand / Reman Toner

Not saying it doesn't happen, but I find that with OEM it's unusual,
whereas with remanufactured in my experience it's somewhere between 1
out of 5 to 1 out of 10 are problematic in one way or another.

I tried one Rhinotek cartridge as a trial once, but it sounded like a
hamster running on a squeaky wheel, so it lasted about a minute and went
right back to them. Maybe that wasn't representative of their overall
quality but it was near the end of my 'save money on toner' quest and I
was just fed up with the whole idea by then.

-----Original Message-----
From: John Aldrich [mailto:[email protected]] 
Sent: Thursday, July 21, 2011 11:46 AM
To: NT System Admin Issues
Subject: RE: OT: Off-Brand / Reman Toner

We had a case where we got a bad OEM toner that reported "empty" but
still
felt VERY full. Fortunately it was a copier that was under maintenance
so
they replaced it, but it *does* happen, even with OEM cartridges.




-----Original Message-----
From: Ralph Smith [mailto:[email protected]] 
Sent: Thursday, July 21, 2011 10:24 AM
To: NT System Admin Issues
Subject: RE: OT: Off-Brand / Reman Toner

We have about 75 small to medium size laser printers.  For a few years
we tried to save money with remanufactured or third party toners,
running the gamut from some done by a local business person in their
garage, to some from those companies that do the phone marketing, to
ones available from Staples, Office Depot, and WB Mason, and even some
manufactured by I think it was Toshiba or Xerox or some well known
company.

Like others have said, the expense wasn't worth the cost savings, so we
went back to OEM.

I have to say that in the last 5 or so years, dealing with OEM
cartridges for 75 printers, I don't believe I've EVER had a bad one.
Plus the quality of the prints was noticeably better.

Recently we decided to enter into a maintenance agreement for all of our
printers where we pay by the page and they supply all toner, parts and
labor.  The down side is they supply remanufactured toners, but so far
we haven't had many issues, and at least when we get a bad one they just
send over another one, and if it leaks all over the printer, they come
in and clean up the mess.  We'll see how it goes.



-----Original Message-----
From: Terry Dickson [mailto:[email protected]] 
Sent: Thursday, July 21, 2011 9:56 AM
To: NT System Admin Issues
Subject: RE: OT: Off-Brand / Reman Toner

I have not had the Mechanical issues, I agree with Leaking Toner,
however we do get that with new cartridges just not as much.  We have
had several that report Empty with almost no pages printed, so we have
to return to company for credit.

-----Original Message-----
From: Roger Wright [mailto:[email protected]]
Sent: Thursday, July 21, 2011 8:40 AM
To: NT System Admin Issues
Subject: Re: OT: Off-Brand / Reman Toner

My experience with reman'd cartridges:

1)  You will save some money, and
2)  You will have more problems.

If you're working with a good company the savings can offset the issues
relating to leaking toner and mechanical issues.  For us, the savings
was substantial but the users and execs determined is wasn't worth the
hassles and we returned to OEM toner.



Roger Wright
___


Dr. Seuss is my favorite rapper!  Cat - Hat... sheer genius!





On Thu, Jul 21, 2011 at 9:27 AM, John Hornbuckle
<[email protected]> wrote:


        We're an HP shop when it comes to printers, and we've always
used HP brand toner.



        A few companies have been hitting us up lately trying to sell us
off-brand and/or remanufactured toner. We've never bought these in the
past, but maybe my fears are unfounded. Maybe they work just as well as
HP toner, but for a lot less money.



        Anyone have any experience with them? Thoughts?









        John Hornbuckle

        MIS Department

        Taylor County School District

        www.taylor.k12.fl.us





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