Tell him to hit the little plus arrow next to Date: Today.

 


-----Original Message-----
From: John Aldrich [mailto:[email protected]]
Sent: Wednesday, August 17, 2011 2:15 PM
To: NT System Admin Issues
Subject: Strange Outlook problem

I have ONE user who's complaining that his email (POP3) in Outlook is
delayed by a day, but ONLY from the work POP server. His personal email,
he says, is NOT delayed and he can log into webmail and see it and it's
coming to his Smart Phone on time, but Outlook is delayed by a day.
Unfortunately, this is one of those "field" users who I have never
actually met in person and since he's a sales rep, he's almost never at
home.
I did ask him to call me when he's at home so I can use TeamViewer
(thank you whoever it was who recommended that!) to log into his
computer and see what's going on.
I've never heard of such a strange problem before. Have any of you guys
seen this sort of thing before? I am really not even sure where to start
looking for the cause of his problem, especially since no one else is
reporting problems (myself included -- all my email is "on-time.")






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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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