Messages *received* are supposedly being delayed on his home PC. HE has a smart phone and it downloads the email "on-time" and Webmail (on the server, of course) shows the email in a timely fashion as well. I wonder if maybe the solution isn't as easy as N Parr suggested. I sure hope so. :D
From: Sam Cayze [mailto:[email protected]] Sent: Wednesday, August 17, 2011 3:45 PM To: NT System Admin Issues Subject: RE: Strange Outlook problem Is the email he sends delayed, or the email he receives delayed? My guess is his pop or smtp connection is being blocked by a firewall, but when he moves locations, its finally being accepting and the messages go through. Sam From: N Parr [mailto:[email protected]] Sent: Wednesday, August 17, 2011 2:20 PM To: NT System Admin Issues Subject: RE: Strange Outlook problem Tell him to hit the little plus arrow next to Date: Today. -----Original Message----- From: John Aldrich [mailto:[email protected]] Sent: Wednesday, August 17, 2011 2:15 PM To: NT System Admin Issues Subject: Strange Outlook problem I have ONE user who's complaining that his email (POP3) in Outlook is delayed by a day, but ONLY from the work POP server. His personal email, he says, is NOT delayed and he can log into webmail and see it and it's coming to his Smart Phone on time, but Outlook is delayed by a day. Unfortunately, this is one of those "field" users who I have never actually met in person and since he's a sales rep, he's almost never at home. I did ask him to call me when he's at home so I can use TeamViewer (thank you whoever it was who recommended that!) to log into his computer and see what's going on. I've never heard of such a strange problem before. Have any of you guys seen this sort of thing before? I am really not even sure where to start looking for the cause of his problem, especially since no one else is reporting problems (myself included -- all my email is "on-time.") ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
