ConnectWise and AutoTask are the market leaders right now in the small consulting space. ConnectWise has some modest asset and contract management features which they may have improved lately.
-- Durf On Jan 18, 2008 9:54 AM, Oliver Marshall <[EMAIL PROTECTED]> wrote: > > Lo chaps, > > Wondering if the collective knowledge could recommend something for me. > I'm after a package to help manage all the data we have about clients here. > We were looking at AdventNet ServiceDesk Plus, which sounds right on paper > but doesn't really work. Basically we need to manage support tickets (ie > helpdesk stuff), HOWEVER the crunch is that we need to also include asset > management and be able to associate an asset with a companys record, so that > we can see assets belonging to companies. We also have to be able to add a > lot of custom fields across the board. > > AdventNet Service Desk Plus does all this, but doesn't let you associate > the data with a company record, as it's aimed at an IT Dept rather than an > IT company servicing multiple clients. > > Any suggestions ? > > I'm thinking about going as far as to have something written for us but I > can't really believe that there isn't an off the shelf solution. > > > > Olly > > > > > -- -------------- Give a man a match, and he'll be warm for a minute. But set a man on fire, and he'll be warm for the rest of his life. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
