Hello All,
Snip from RIM website below. Summary: failure of testing redundant
systems and not having enough redundant capacity.
Have numerous clients with BBs on BES across US, and have random users
affected. I just alerted all my clients to the problems. I'm a big believer in
the BB functionality, but I only see one way the BB platform will go, and it's
sadly not up. I wish the BB hardware natively supported direct ActiveSync
functionality.
-Ben
Tuesday 11th October - 21:30 (GMT+1)
The messaging and browsing delays that some of you are still experiencing were
caused by a core switch failure within RIM's infrastructure. Although the
system is designed to failover to a back-up switch, the failover did not
function as previously tested. As a result, a large backlog of data was
generated and we are now working to clear that backlog and restore normal
service as quickly as possible. We sincerely apologise for the inconvenience
caused to many of you and we will continue to keep you informed.
http://www.rim.com/newsroom/service-update.shtml
....
-----Original Message-----
From: Ben Scott [mailto:[email protected]]
Sent: Wednesday, October 12, 2011 11:31 AM
To: NT System Admin Issues
Subject: Re: OT - Blackberry Outage
RIM has an outage banner on their home page.
Users report sporadic email, at best. SMS works. Our BES says it's had
contact with the handhelds and RIM's servers, but Pending Data Packets is
steadily increasing and Forwarded Messages is barely moving. (We're on
Verizon, homed in North-East US.)
According to the CNN article, RIM's core switch died, and the failover
didn't. They fixed the switch issues, but now their system is overloaded due
to the backlog.
-- Ben
~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
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