If you're allowed to disclose this information, I'm definitely interested in finding out what was the change that caused the problem.
On Tue, Oct 18, 2011 at 11:39 AM, Webster <[email protected]> wrote: > This issue appears to have been resolved with the help of a friend from > another mailing list. > > The Wyse Xenith device is extremely sensitive to network traffic and > noise. A change had been made by the soon-to-be previous IT services > provider. They had insisted their change couldn't be affecting anything. > WRONG! As soon as their change was undone, bingo, no more ICA connection > reset by peer issues. ZERO. :) > > Needless to say this customer is very happy, their users are happy and the > other list member has turned me into the hero of the day. I am now this IT > departments new bestest friend ever. Pays to know or have access to really > smart people. > > > Thanks > > Carl Webster > > Consultant and Citrix Technology Professional > > http://www.CarlWebster.com <http://www.carlwebster.com/> > ------------------------------ > *From:* Webster [[email protected]] > *Sent:* Monday, October 17, 2011 4:34 PM > > *To:* NT System Admin Issues > *Subject:* WireShark analysis for pay > > Have a customer with Wyse zero client devices. They are constantly > getting "ICA Connection Reset by Peer". According to Google, this issue > seems to occur only with Wyse thin clients. This customer has a Wyse > maintenance contract but Wyse appears to not be concerned with fixing this > issue for this customer on their devices. > > Customer has followed Wyse's instructions and obtained Wireshark traces on > three devices having this connection issue. Since Wyse appears to not care > to resolve the issue, the customer has asked me to see if I can find someone > who could analyze the Wireshark traces (for pay) and see if they could > possibly find what the culprit may be. The users are having this connection > reset issue continually and as you can image the users and the IT staff > would like this resolved promptly. > > If you are experienced at reading Wireshark traces and would like to make > some money while doing so, contact me off list. [email protected] > > Thanks > > > Carl Webster > > Consultant and Citrix Technology Professional > > http://www.CarlWebster.com <http://www.carlwebster.com/> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
