>From my limited understanding (I have only been here for 2 days):

The vendor plugged a cable into some device that is to be used for DR 
replication in the future
Device was not properly configured at the time the cable was plugged in
SAN had not been implemented yet
So it appears the new cable was trying to replicate all network traffic to an 
unconfigured device that had no storage on the other side
The network was flooded with retries and waits and timeouts etc etc etc ad 
naseum

The phone system went wack and they thought it was a problem with the phone 
system.  They replaced the server a processor and who knows what else.  The 
also replaced the switch the phone system was connected too.

According to the fellow who worked thru the traces (and since verified by a 
couple of others who have responded) the Wyse Xenith thin clients are extremely 
sensitive to all this crap going on in the network.  Once the cable was 
unplugged and firewall changes reversed, there have been ZERO reports of the 
connection reset by peer.

Thanks



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

________________________________
From: Harry Singh [[email protected]]
Sent: Tuesday, October 18, 2011 11:16 AM
To: NT System Admin Issues
Subject: Re: WireShark analysis for pay

If you're allowed to disclose this information, I'm definitely interested in 
finding out what was the change that caused the problem.



On Tue, Oct 18, 2011 at 11:39 AM, Webster 
<[email protected]<mailto:[email protected]>> wrote:
This issue appears to have been resolved with the help of a friend from another 
mailing list.

The Wyse Xenith device is extremely sensitive to network traffic and noise.  A 
change had been made by the soon-to-be previous IT services provider.  They had 
insisted their change couldn't be affecting anything.  WRONG!  As soon as their 
change was undone, bingo, no more ICA connection reset by peer issues.  ZERO. :)

Needless to say this customer is very happy, their users are happy and the 
other list member has turned me into the hero of the day.  I am now this IT 
departments new bestest friend ever.  Pays to know or have access to really 
smart people.


Thanks


Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

________________________________
From: Webster [[email protected]<mailto:[email protected]>]
Sent: Monday, October 17, 2011 4:34 PM

To: NT System Admin Issues
Subject: WireShark analysis for pay

Have a customer with Wyse zero client devices.  They are constantly getting 
"ICA Connection Reset by Peer".  According to Google, this issue seems to occur 
only with Wyse thin clients.  This customer has a Wyse maintenance contract but 
Wyse appears to not be concerned with fixing this issue for this customer on 
their devices.

Customer has followed Wyse's instructions and obtained Wireshark traces on 
three devices having this connection issue.  Since Wyse appears to not care to 
resolve the issue, the customer has asked me to see if I can find someone who 
could analyze the Wireshark traces (for pay) and see if they could possibly 
find what the culprit may be.  The users are having this connection reset issue 
continually and as you can image the users and the IT staff would like this 
resolved promptly.

If you are experienced at reading Wireshark traces and would like to make some 
money while doing so, contact me off list.  
[email protected]<mailto:[email protected]>

Thanks



Carl Webster

Consultant and Citrix Technology Professional

http://www.CarlWebster.com<http://www.carlwebster.com/>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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