Are you running ESET/NOD32 on the Citrix box? A year or so back, we found that it would do exactly what you describe to HTML-formatted messages if it was set to "Integrate into Microsoft Outlook".
From: Mark Boeck [mailto:[email protected]] Sent: Monday, October 31, 2011 9:55 AM To: NT System Admin Issues Subject: CITRIX - Outlook 2003 - Destroys BODY of Email Repeatable for any user: Users have either Outlook 2007 or Outlook 2003 on their LOCAL machine (not Cirtrix) desktop. ==ALL== email is fine on their local machine. Any user logs onto CITRIX and in CITRIX uses Outlook 2003 to look at their email, that email's BODY is deleted. The BODY is now also gone from the LOCAL machine. Ideas greatly appreciated ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected]<mailto:[email protected]> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
