We don't do tape.
John W. Cook
Systems Administrator
Partnership for Strong Families

From: Dean Cunningham [mailto:[email protected]]
Sent: Monday, November 28, 2011 07:59 PM
To: NT System Admin Issues <[email protected]>
Subject: Re: VMware help

BE on aVM accessing a tape drive is is not supported on Vmare as such
aslo you need to be at the latest hotfix/patch level for BE 2010 R3 to support 
VSphere 5

http://www.symantec.com/docs/TECH130609<http://www.symantec.com/business/support/index?page=content&id=TECH130609&actp=search&viewlocale=en_US&searchid=1291065885300>

Just for information Symantec have never formally tested using Physical tape 
devices inside a VM with Backup Exec, the information about using Adaptec cards 
comes purely from VMWare making a statement in their ESX 3.5 documentation that 
such cards are supported by them.

The original document on this subject can be found at 
http://www.symantec.com/docs/TECH70246

The Backup Exec 2010/ESX 4 document is available at 
http://www.symantec.com/docs/TECH146293

As we do not test this it means such a configuration is not a Supported 
Configuration, but is an Alternative Configuration - as such unless you can 
prove that the same tape device/library and SCSI/SAS card combination has the 
same problem with a physical server, Symantec are unlikely to officially 
support such a configuration and I woudl therefore recommend using a Physical 
Media Server.

For info the definition of an Alternative configuration from our Techncial 
Support Policy (which is publicly available) is:

Alternative Configurations: Our Licensed Software is designed to interoperate 
with many types of systems, applications, and hardware. Sometimes a customer 
may choose to use our Licensed Software in an Alternative Configuration, 
namely, an environment that has not been validated, approved or verified to 
operate with our Licensed Software or which does not support such Licensed 
Software or only supports limited functionality. In most cases, we do not 
support Alternative Configurations, and we have no obligation to provide 
Support Services to Licensed Software in an Alternative Configuration. Symantec 
makes no warranty with respect to use of Licensed Software in an Alterna­tive 
Configuration and any such use is at your own risk. A “Supported Configuration” 
might be converted into an “Alternative Configuration” where a vendor modifies 
one of its components that is part of the original “Supported Configuration.” 
As a consequence, your Licensed Software would then be operating in an 
Alternative Configuration. If you experience a Problem with the Licensed 
Software in an Alternative Configuration or if your issue deals with script 
that was not developed by Symantec or an authorized consulting partner, then we 
may ask you to reproduce the Problem in a Supported Configuration environment. 
Please note we have no obligation to attempt to resolve Problems that cannot be 
replicated in a Supported Configuration. However, if the Problem can be 
replicated in a “Supported Configuration,” we will investigate the Problem in 
that Supported Configuration and attempt to resolve it. If the Problem cannot 
be replicated in a Supported Configuration, then we may elect not to work on 
that Problem.

On Tue, Nov 29, 2011 at 8:45 AM, John Cook 
<[email protected]<mailto:[email protected]>> wrote:
Running BE in a virtual isn't a problem if you supply it with sufficient CPU 
and RAM. Are the Windows Server files stored on a SAN or local? If they are on 
shared storage then you can "possibly" just shut down the guest(s) then the 
Host and install the card, bring it up with the install package on the CD 
already in place to boot and do a quick fresh install (taking note of all your 
network/storage/naming convention settings) but again, this isn't beginners 
level stuff.

 John W. Cook
System Administrator
Partnership For Strong Families
5950 NW 1st Place
Gainesville, Fl 32607
Office (352) 244-1610<tel:%28352%29%20244-1610>
Cell     (352) 215-6944<tel:%28352%29%20215-6944>
MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4


-----Original Message-----
From: Eric Brouwer [mailto:[email protected]<mailto:[email protected]>]
Sent: Monday, November 28, 2011 2:30 PM
To: NT System Admin Issues
Subject: Re: VMware help

I think what the previous consultant was trying to do might not be a
good idea afterall.  He wanted to run Backup Exec on a virual machine,
so I'm trying to install a SAS HBA card.

On Mon, Nov 28, 2011 at 2:24 PM, Jonathan Link 
<[email protected]<mailto:[email protected]>> wrote:
> What specific hardware are you wanting to add?
>
> Word of caution, it may not be possible, as ESXi abstracts everything to the
> guests running on it.
>
> On Mon, Nov 28, 2011 at 2:19 PM, Eric Brouwer 
> <[email protected]<mailto:[email protected]>> wrote:
>>
>> Greetings,
>>
>> I inherited a VMware ESXi Ver. 5.0.0 server, and have no virtual
>> experience.  Can anyone point me to a good resource to get my
>> knowledge ramped up?  I specifically need help figuring out how to
>> install new hardware in the server, and getting my Windows Server to
>> recognize it.
>>
>> Thanks,
>>
>> Eric
>>
>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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