There's no Win7 driver for the 1012, but we were able to get it working using 
Vista or XP drivers. Every single app printed fine, including IE-until we 
upgraded to v9. Then we started getting javascript errors every time we tried 
to print from IE.


John

From: Mark Boeck [mailto:[email protected]]
Sent: Wednesday, November 30, 2011 11:31 AM
To: NT System Admin Issues
Subject: Re: IE9 No Print - Some Users

I could not get my LJ 1012 to cooperate with win 7 pro either (this was prior 
to IE9)
but... my problem's not printer driver related.
On Tue, Nov 29, 2011 at 2:40 PM, John Hornbuckle 
<[email protected]<mailto:[email protected]>> 
wrote:
Been there, done that. There are known issues with IE9 and certain 
printers/drivers.

We couldn't get our HP LaserJet 1012 units to print from IE9.



John Hornbuckle, MSMIS, PMP
MIS Department
Taylor County School District
www.taylor.k12.fl.us<http://www.taylor.k12.fl.us>




From: Mark Boeck [mailto:[email protected]<mailto:[email protected]>]
Sent: Tuesday, November 29, 2011 3:29 PM
To: NT System Admin Issues
Subject: Re: IE9 No Print - Some Users

Yes, there are printers in "devices and printers".
The users that can't print in IE9 can print from anything else.
When the effected users do a print preview in IE9, a blank page shows up.

Hope that clarification helps.



On Tue, Nov 29, 2011 at 2:20 PM, Richard Stovall 
<[email protected]<mailto:[email protected]>> wrote:
Please define "cannot print" a little better.  Do the printers show up in the 
profile?  Can you select them in IE's print dialog, or are they not there to be 
selected?

On Tue, Nov 29, 2011 at 3:08 PM, Mark Boeck 
<[email protected]<mailto:[email protected]>> wrote:
Greets!

All the users & PCs mentioned here are in the same OU.
All users have their profile on a server so it follows them. (Roaming profile)
All actions refer to a user logged on as themself at different PCs.
Opening IE9 with "Run As Administrator", of course, solves the problem (but not 
for the user.)

The Issue:
2 users cannot print on IE9. This is true for the user from PC to PC.
Users who can print IE9 can print on PCs belonging to users who cannot print 
IE9.
Obviously a per-user issue.

Thanks in advance!


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