Vipre has the tools to do agent installs, either from a fresh start or for 
upgrades.  If it’s not working right, why not call their support as soon as the 
problem occurs.  Our experience has been that their support bends over 
backwards to resolve the issues.
Another way to look at it is, if the same PCs that had a problem with a 
previous upgrade had it again, maybe it’s not Vipre, maybe it’s a problem with 
the PCs

From: Tom Miller [mailto:[email protected]]
Sent: Tuesday, December 13, 2011 9:39 PM
To: NT System Admin Issues
Subject: RE: Vipre not catching viruses?

Yes, and I might be calling.  I think these are PCs that had a problem with the 
upgrade from 4 to 5.  I see it every time:  agent uninstalls as part of the 
update, but for some reason a small percentage never finish.  Hence I dread 
major Vipre releases.

I have a script that I push via GPO to force an install, so I better get that 
updated.

Thanks and at least it's just me.

>>> Sean Rector <[email protected]> 12/13/2011 4:03 PM >>>
I’m on that version and having no problems whatsoever, including with 
workstations getting updated to it.
Do you have a call in to GFI’s support line?

Sean Rector, MCSE

From: Tom Miller [mailto:[email protected]]
Sent: Tuesday, December 13, 2011 2:29 PM
To: NT System Admin Issues
Subject: Vipre not catching viruses?

Hi Folks,

For you Vipre users, any of you having issues over the last few days with Vipre 
not catching viruses?  We've had at least a dozen PCs we had to re-image over 
the last week.  The vipre console indicates the agent is shut down, and it 
won't start.

This wasn't a problem for us until we went to agent 5.0.4464, and as usual, a 
bunch of PC were left without protection because the install removed the old 
product, never installed the new product.  Just wondering if this version is 
problematic.

Tom


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