How many PC's are you or did you upgrade? From: Tom Miller [mailto:[email protected]] Sent: Thursday, December 15, 2011 10:46 AM To: NT System Admin Issues Subject: RE: Vipre not catching viruses?
I'm sure I will end up calling them. It's always the same: they look at my config, it's correct, yet we have too many PCs that either fail to upgrade or don't fully upgrade, leaving the PCs in an unprotected state. It's not PC-specific, just an issue I've seen on recent Vipre upgrades. Part of it might be the smaller MSI, but that's an issue where you have your console server at HQ and your remote PCs are at remote locations. I wish there were a mechanism where I could run and install *with* current updates from a USB, for example. I really like Vipre but major rev upgrades are a pain. >>> Kim Longenbaugh <[email protected]<mailto:[email protected]>> >>> 12/14/2011 9:28 AM >>> Vipre has the tools to do agent installs, either from a fresh start or for upgrades. If it’s not working right, why not call their support as soon as the problem occurs. Our experience has been that their support bends over backwards to resolve the issues. Another way to look at it is, if the same PCs that had a problem with a previous upgrade had it again, maybe it’s not Vipre, maybe it’s a problem with the PCs From: Tom Miller [mailto:[email protected]]<mailto:[mailto:[email protected]]> Sent: Tuesday, December 13, 2011 9:39 PM To: NT System Admin Issues Subject: RE: Vipre not catching viruses? Yes, and I might be calling. I think these are PCs that had a problem with the upgrade from 4 to 5. I see it every time: agent uninstalls as part of the update, but for some reason a small percentage never finish. Hence I dread major Vipre releases. I have a script that I push via GPO to force an install, so I better get that updated. Thanks and at least it's just me. >>> Sean Rector <[email protected]<mailto:[email protected]>> >>> 12/13/2011 4:03 PM >>> I’m on that version and having no problems whatsoever, including with workstations getting updated to it. Do you have a call in to GFI’s support line? Sean Rector, MCSE From: Tom Miller [mailto:[email protected]]<mailto:[mailto:[email protected]]> Sent: Tuesday, December 13, 2011 2:29 PM To: NT System Admin Issues Subject: Vipre not catching viruses? Hi Folks, For you Vipre users, any of you having issues over the last few days with Vipre not catching viruses? We've had at least a dozen PCs we had to re-image over the last week. The vipre console indicates the agent is shut down, and it won't start. This wasn't a problem for us until we went to agent 5.0.4464, and as usual, a bunch of PC were left without protection because the install removed the old product, never installed the new product. Just wondering if this version is problematic. Tom Confidentiality Notice: This e-mail message, including attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. 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