Did %dayjob% go out and do a salary survey on their particular position name? They might want to see if it exists...
On Thu, Jan 19, 2012 at 12:53 PM, James Kerr <[email protected]> wrote: > > > I would call it something like "network support specialist" but that's > just me. Instead *%dayjob%* came up with a name for the position which > may actually make it harder for me to find someone to fill it. > > James > > > > *JOB SUMMARY* > > The IS Technical Support Assistant is responsible for maintaining, > analyzing, troubleshooting and repairing local area network (LAN) and > telecommunications equipment and software. Documents, maintains upgrades or > replaces network hardware and software systems. Assists manager to ensure > the optimal operation and performance of all network computers and > associated hardware. > JOB RESPONSIBILITIES > > Provides technical assistance to internal customers at all company sites. > > Installs software (operating systems, custom software, office productivity > software) according to company standards and procedures. > > Monitors the company IT help desk and provides primary (level one) support > and technical issue resolution to all end users. > > Changes backup tapes daily for company servers and checks to make sure > backup jobs were successful. > > Deploys workstations to end users, upgrades computers by adding more > memory, faster processors and updating software when necessary. > > Maintains, replaces and repairs computer hardware, network hardware and > assists Information Services Manager with servers. > > Sets up user accounts for new employees, makes changes to user accounts as > needed in active directory and agency applications. > > Assists Information Services Manager with creation and changes mailboxes > in Microsoft Exchange. > > Assists Information Services Manager with the maintenance of antivirus > software for all end user computers and servers. > > Creates, maintains and updates documentation of company websites. > > Documents and inventories network devices and configurations. > > Assists Information Services Manager with network and server > administration. > > Assists Information Services Manager in the research, planning, > implementation of potential software for possible future use. > > Ensures network connectivity to all equipment on the LAN and maintains > maximum speed and connection as required. > > Registers and manages company Internet domain names. > > Assists IS Manager in maintaining Windows 7/Vista/XP workstations. > > Installs and tests data and phone cabling, troubleshoot and test cable > connections. > > Assists Information Services Manager with minor installation and > maintenance of the company telecommunications system and provides some > support > and technical issue resolution to end users. > > Generates and distributes monthly and various ad hoc reports as required. > JOB SPECIFICATIONS > > *Education: * > > High school diploma required. > > *Training and Experience:* > > At least three years of IT experience required. IT trainings are preferred. > > *Licenses and Certifications:* > > A + and Network+ Certification preferred. > > *Job Knowledge and Skills:* > > Experience with PC implementation and trouble-shooting. Experience with > Windows networking. Good understanding of PC operating systems and MS > Office applications. Some Windows Server administration. Good > communication, problem solving and organizational skills are required to > interact with employees, multitask efficiently and resolve daily problems > in a timely manner. Ability to work with multicultural and diverse > population is required. Flexible schedule is necessary. > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
