Our Monica Minolta has been nothing but trouble. The software sux too. On Feb 9, 2012 7:25 PM, "James Hill" <[email protected]> wrote:
> You raise a good point. Driver reliability and availability can be > crucial. Particularly as any contract entered into now would be current > when an organisation might be deploying Windows 8. Admittedly as far as I > know this won’t be as big a change as XP ->Vista in regards to printer > drives but it is important.**** > > ** ** > > I was pleased with Ricoh MFP’s in my last %dayjob%. I was also impressed > by Xerox Phaser’s (3428 and 3435) for A4 printing. So much so that they > reminded me of the good old HP Laserjet 4000/4050.**** > > ** ** > > James.**** > > ** ** > > *From:* Jon Harris [mailto:[email protected]] > *Sent:* Friday, 10 February 2012 11:01 AM > *To:* NT System Admin Issues > *Subject:* Re: Printer/Copier/MFP Contract Renewal**** > > ** ** > > If possible stay away from Konica-Minota they have a fair product when it > works but you have to know what questions to ask and read the fine print > you will find on the back of the page that says this page is blank. (It > will look blank but if you use a microscope you will find the small > print.) Last job purchased 2 of the same model at the same time. This was > at the time that Vista was released. Printer/copier/scanner in one > building was down more than up. Postscript was a $2k additional purchase > and since we had two of the same model we had to purchase for both ($4k > addition). (This was NOT reveled to us until we asked about it a month > post purchase.) The building with the machine down most of the time was > the one that needed the capacity the printer was rated for but only for 2 > months out of the year otherwise it was used at maybe 1% of capacity. The > other building used the printer at maybe 20% capacity and it basically > stayed up unless someone got a wild hair and put in paper made from > recycled paper, then it would go down within 3 reams of paper. It would > also go down if we pushed to or over the capacity due to the other printer > being down. Scanning was to either an SMB share or internal FTP server. I > could never get the internal FTP server to delete anything unless I went to > the machine and did it from the control panel. The SMB share had to be > full and no security! Since the stuff being copied and scanned was covered > under NDA's that was not going to happen and the internal FTP would not > take/use any security either. The software they offered up to deal with > the scanning "issue" required full admin access to the disk and to run. I > dumped it without even trying to deal with that. The drivers were for > Windows 2000. It took maybe 6 months post purchase before they finally > released the XP drivers but they really seemed to me to be beta with the > first time they offered them up when you attempted to load them plainly > saying they were Windows 2000 drivers. About the time Windows 7 was > released they finally had drivers for Vista that did not crash the system. > Their sales people may "forget" to mention that the machine is EOL and if > you don't ask they don't tell. We got bit by that one. Turned out the > machines had been sitting in a warehouse for months.**** > > **** > > Up side was these were both color machines and did a great job of printing > or copying in color. The shading was not adjustable within the printer > (well maybe if we had gotten the Postscript addition it might have been) > but we had other ways to adjust the shading to do what was needed. BTW the > Postscript piece was a physical add on to the machine and once attached > needed a service call to detach and would not migrate to another machine > unless the service tech reset something inside the device.**** > > **** > > Jon**** > > On Thu, Feb 9, 2012 at 11:40 AM, Paul Hutchings <[email protected]> > wrote:**** > > Our contract is up for renewal soon. **** > > **** > > We have an assortment of printers from small workgroup through to > departmental used for everything from scanning/printing/emailing documents > through to (very) light repro work in one case.**** > > **** > > Right now I’ll keep it a very broad question – who have you had good and > bad experiences with?**** > > **** > > We’re interested in what I expect are the usual things, click count costs, > service levels, is colour usage tiered on coverage or flat fee per page etc. > **** > > **** > > Given the side of the pond I’m on I’d like to stick to the technology and > the manufacturers rather than resellers, but of course if anyone from the > UK is lurking I’d be interested to know your experiences on the service > side when something’s broken.**** > > **** > > Thanks,**** > > Paul**** > ------------------------------ > > *MIRA Ltd***** > > ** ** > > Watling Street, Nuneaton, Warwickshire, CV10 0TU, England**** > > Registered in England and Wales No. 402570**** > > VAT Registration GB 100 1464 84**** > > ** ** > > The contents of this e-mail are confidential and are solely for the use of > the intended recipient. If you receive this e-mail in error, please delete > it and notify us either by e-mail, telephone or fax. You should not copy, > forward or otherwise disclose the content of the e-mail as this is > prohibited.**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ** ** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
