A very fair point, but there has to be some "through the door" criteria to 
start with as you just can't talk to every single vendor.

Things I'd take for granted like being able to hook up to LDAP for sending 
emails, or being able to set all parameters via the web gui rather than having 
to be stood in front of the thing, a range of machines from desktop through to 
heavy duty office use and so on...
________________________________________
From: Ben Scott [[email protected]]
Sent: 09 February 2012 5:00 PM
To: NT System Admin Issues
Subject: Re: Printer/Copier/MFP Contract Renewal

On Thu, Feb 9, 2012 at 11:40 AM, Paul Hutchings
<[email protected]> wrote:
> Right now I’ll keep it a very broad question – who have you had good and bad
> experiences with?

  This is a perennial question on this list.  :-)  The consensus seems
to be that all printers suck, and it's the local vendor's service and
support which matter far more.  That's certainly my experience.

-- Ben

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