On Tue, Mar 13, 2012 at 4:46 PM, Mayo, Bill <[email protected]> wrote:
>> “NetApp makes good SANs, and their support is great!  (A drive starts to go
>> bad, and you get an email from support asking where to ship it to, etc.
>> Sometimes that is the first and perhaps only indication something is going
>> wrong.)”
>
> FWIW, that is not unique to that vendor.  EMC just shows up.

  Plus, I expect for many vendors, it's a function of the support
contract you buy as well.  You can often choose
no-cost-you're-on-your-own, or
expensive-but-they-do-everything-but-walk-the-dog, with multiple
points between.

-- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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