Back here now...

On Tue, May 15, 2012 at 8:53 AM, Richard McClary
<[email protected]>wrote:

> The external FQDN for the gateway is “faxcore1.mwro.aspca.org”.
>

  I see this from here.


> There is an MX record for “faxcore1.mwro.” with the data entry
> “faxcore1.mwro.aspca.org.”  (priority of 10).
>

  I believe I just beat this issue to death in my previous message.

 This is MIP’d in through our firewall to the IP address for
> “faxcore1.aspca.local”.
>

  What does "MIP" mean?  Port forwarding?  Something fancier?

  What is the IP address for <faxcore1.aspca.local.>.  (I realize it's
probabbly an RFC-1918 private address, but to figure out what's wrong we're
going to need to understand your network topology.)


> There is an MX record “faxcore1.aspca.local”.
>

  Explain this more, please.  You can't have a DNS record with just one
piece of information.


> However, with the internet connection “broken”, all our MIP’d DNS entries
> had no way back into our firewall.
>

  Please explain "our MIP’d DNS entries had no way back into our
firewall".  Keep in mind that I don't know your firewall configuration,
network topology, or (in all likelihood) the vendor-specific terminology
your firewall vendor uses.


>  faxcore2.mwro                 A             38.96.187231****
>

  I presume this really means:

faxcore2.mwro.aspca.org.    A   38.96.187.231


> faxcore1.mwro.                MX  20  faxcore2.mwro.aspca.org.****
>

  Again, if that trailing dot really is there, that DNS record is doing
nothing useful.  That could be your problem right there.  Since you're
trying to tell the world that <faxcore1.mwro.aspca.org.> is reachable by
two different mail exchangers, the A record behavior I explained previously
is no longer sufficient.


>  The NYC firewall has the 38.x.x.x address MIP’d and has the same policy
> settings as the Illinois firewall.
>

  That's really unclear.

  Are you trying to say the firewall at 38.96.187.231 has a port forwarding
rule, such that inbound traffic on TCP/25 is forwarded from your NYC
firewall to your Illinois fax server's private IP address, routed via your
WAN cloud?  (It might help if you gave us IP addresses here, too.)


> ****
> (FWIW, I’ve also added an MX record, priority 25, for
> faxcore2.aspca.local. .)
>

  See previous remark on explaining MX records.  :)

 -- Ben

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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