System Center Service Manager does all of that IIRC. No point reinventing the 
wheel in SharePoint
---Blackberried

-----Original Message-----
From: justino garcia <[email protected]>
Date: Tue, 22 May 2012 17:41:47 
To: NT System Admin Issues<[email protected]>
Reply-To: "NT System Admin Issues" 
<[email protected]>Subject: Sharepoint for Help Desk Use

Hey,
Are IT OPS / Help Desk shops using Sharepoint, for things like knowledge
base, soultion base, or even ticket system?

Justino

-- 
Justin
IT-TECH

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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