I'm sure there are some organisations doing this. However SharePoint is not a dedicated ITSM or KM solution - there are other products out there that are probably more suited to these roles.
Cheers Ken From: justino garcia [mailto:[email protected]] Sent: Wednesday, 23 May 2012 5:42 AM To: NT System Admin Issues Subject: Sharepoint for Help Desk Use Hey, Are IT OPS / Help Desk shops using Sharepoint, for things like knowledge base, soultion base, or even ticket system? Justino ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
