So really, is it a local company policy, or an application vender policy or is it a REAL regulation/policy. Sometimes this type of stuff gets 'made up' or mistaken early on then becomes institutional lore which can be insanely hard to root out. We've had things where I work develop like that into 'unchanging fact' over time.
On Tue, Jul 17, 2012 at 11:38 AM, Osborne, Richard <[email protected]>wrote: > I’ve worked in health care for 12 years and have never heard of Axeda. > Our vendors use RDP or some flavor of WebEx/GoToMyPC. It sounds like the > vendor of the surgical equipment is saying they need to use Axeda. FDA > approval is a shield many medical vendors hide behind to only support what > they’re used to. We have one who just decided to support XP SP3 a few > months ago.**** > > ** ** > > *From:* Webster [mailto:[email protected]] > *Sent:* Tuesday, July 17, 2012 12:44 PM > > *To:* NT System Admin Issues > *Subject:* RE: FDA Approved remote access software**** > > ** ** > > My understanding is that since these medical devices contain patient data > and that data is downloaded for the diag session, the software being used > for the remote session and transfer must be FDA approved. Or it may be > because the software is accessing and making changes to medical equipment > that it needs to be FDA approved. All I know is that the end-users think > the software is a royal PITA and would like to see if there is anything > else out there.**** > > ** ** > > Thanks**** > > ** ** > > ** ** > > Carl Webster**** > > Consultant and Citrix Technology Professional**** > > http://www.CarlWebster.com <http://www.carlwebster.com/>**** > > ** ** > > *From:* Ziots, Edward [mailto:[email protected] <[email protected]>] > *Subject:* RE: FDA Approved remote access software**** > > ** ** > > Defintely have not seen that product in a medical setting. Mostly people > are using some flavor of VNC or otherwise. **** > > ** ** > > Z**** > > ** ** > > *From:* Webster [mailto:[email protected]] > *Subject:* FDA Approved remote access software**** > > ** ** > > Does anyone here in the medical world use the Axeda products to connect to > customer’s equipment and or databases (Machine-to-Machine FDA approved > connections and transfers)?**** > > ** ** > > http://www.axeda.com/**** > > ** ** > > Specifically any of these products:**** > > ** ** > > Axeda Builder**** > > Axeda Connector**** > > Axeda Deployment**** > > Axeda Desktop Server**** > > Axeda Discovery Agent**** > > ** ** > > One of the projects I am working on uses these products and they are very > unreliable. The customer’s support people who have to connect to medical > equipment using this software say the software constantly locks up, crashes > and drops connections. Obviously not a good thing when you are trying to > do a remote diagnostic of very expensive surgical equipment and every > minute lost could affect a patient’s life.**** > > ** ** > > I am trying to locate other software of this type and I have never been > exposed to this type of software. Searching on “machine to machine fda > approved remote access software” returns lots of non-relevant hits. Not > exactly sure what my search terms should be. **** > > ** ** > > If any of you use this type of software I would appreciate any info on > other software of this type.**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
