Does the USB to serial adapter work on anything else?

On Tue, Jan 15, 2013 at 9:27 AM, Richard McClary
<richard.mccl...@aspca.org>wrote:

> Greetings!****
>
> ** **
>
> We are now the proud owners of 6 Eaton 5PX-3000 UPS units, each with a
> network card which seems to do nothing useful.  (One of these may now be
> FUBAR, as far as network connection goes.)****
>
> ** **
>
> The instructions say to connect to a serial port and run Hyperterminal,
> etc.  They give the port settings, and they say to type “admin” to get to
> the control console.****
>
> ** **
>
> Checking to be sure the serial port is listed as the correct COM port (USB
> adapter; it seems to choose among COM6, COM7, and COM8), I get a blank
> console screen.  (If port setting are not correct, I get a connection
> error.)****
>
> ** **
>
> I had been using PuTTY.  Deciding perhaps PuTTY is not the best choice
> here, I found and installed Hyperterminal.  NEITHER give me anything but a
> blank console screen.****
>
> ** **
>
> Eaton support says to wait 3 days for an answer (which would be tomorrow
> afternoon).****
>
> -****
>
> ** **
>
> It was suggested I simply plug it into the LAN, let DHCP assign an IP,
> then connect to it that way.  Well, that made things worse!  I logged into
> the web GUI and changed the IP address and other settings for the desired
> subnet, etc.  Well, connected to either subnet (using the appropriate IP
> for each subnet), it will not respond.  Again, as the serial connection
> will not work, I believe the network connectivity for that UPS is toast.**
> **
>
> ** **
>
> Anyone have better luck here?  It’s not supposed to take several days to
> set an IP address for these things.  Thanks!****
>
> --****
>
> richard****
>
> ** **
>
>
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