Thanks – I was just about to follow-up! Yes that adapter and serial cable have worked on everything else I’ve used it for. Again, when things were “a bit off” (COM settings, etc), I would get connection errors rather than the blank console.
SO, forgetting these devices are all UPS’s, and that perhaps they might do the same @#*& as do those of other manufacturers… One MUST use the serial cable from Eaton! No other serial cable will work. Period. Exclamation point. Too bad it took nearly 2 days to figure that out. Thanks for putting up with my noise… -- richard From: Richard Stovall [mailto:rich...@gmail.com] Sent: Tuesday, January 15, 2013 10:18 AM To: NT System Admin Issues Subject: Re: OT?: Network connection on Eaton UPS Does the USB to serial adapter work on anything else? On Tue, Jan 15, 2013 at 9:27 AM, Richard McClary <richard.mccl...@aspca.org<mailto:richard.mccl...@aspca.org>> wrote: Greetings! We are now the proud owners of 6 Eaton 5PX-3000 UPS units, each with a network card which seems to do nothing useful. (One of these may now be FUBAR, as far as network connection goes.) The instructions say to connect to a serial port and run Hyperterminal, etc. They give the port settings, and they say to type “admin” to get to the control console. Checking to be sure the serial port is listed as the correct COM port (USB adapter; it seems to choose among COM6, COM7, and COM8), I get a blank console screen. (If port setting are not correct, I get a connection error.) I had been using PuTTY. Deciding perhaps PuTTY is not the best choice here, I found and installed Hyperterminal. NEITHER give me anything but a blank console screen. Eaton support says to wait 3 days for an answer (which would be tomorrow afternoon). - It was suggested I simply plug it into the LAN, let DHCP assign an IP, then connect to it that way. Well, that made things worse! I logged into the web GUI and changed the IP address and other settings for the desired subnet, etc. Well, connected to either subnet (using the appropriate IP for each subnet), it will not respond. Again, as the serial connection will not work, I believe the network connectivity for that UPS is toast. Anyone have better luck here? It’s not supposed to take several days to set an IP address for these things. Thanks! -- richard The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals® (ASPCA®) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe ntsysadmin
