So if they're offsite and an update comes out, how do you handle that?

Regards,

Cameron

___________________________________________________
Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
[email protected]<mailto:[email protected]> | 
www.aurico.com<http://www.aurico.com/>

From: Steven M. Caesare [mailto:[email protected]]
Sent: Wednesday, March 13, 2013 11:25 AM
To: NT System Admin Issues
Subject: RE: GoToMeeting/GoToWebinar Updates

We just ran in to exactly this... and simply built pushed the WebEx client via 
SCCM to all machines ahead of time.... So even if they are offsite in the 
future, they are ready to go.

For offsite machines, you have to use whatever method you use to deliver any 
other administrative update...

-sc

From: Cameron Cooper [mailto:[email protected]]
Sent: Wednesday, March 13, 2013 12:17 PM
To: NT System Admin Issues
Subject: GoToMeeting/GoToWebinar Updates

Issue:
Sales user is offsite to demo our website/system and hosts a meeting in 
GoToMeeting/GoToWebinar.  When they go to start the meeting, they login and 
everything seems to work as normal.  As the meeting is in process to start, the 
user receives a UAC prompt asking to enter in administrative credentials.  
Issue here is that the user isn't a domain admin or an admin on their laptop 
and can't install the update.  Which in turn they can't host the meeting.

Question:
Is there a way to allow the user to install the updates without being prompted 
for admin credentials and not making them an admin on that laptop/workstation?

I know that you can setup a GPO to install a MSI package, However am not sure 
on how to resolve this when the user is offsite and not connected to the 
network.


Regards,

Cameron

___________________________________________________
Cameron Cooper | IT Manager | Aurico
Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896
[email protected]<mailto:[email protected]> | 
www.aurico.com<http://www.aurico.com/>

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