Typically VPN if it's urgent and can wait until the next maintenance cycle.
-sc From: Cameron Cooper [mailto:[email protected]] Sent: Wednesday, March 13, 2013 12:37 PM To: NT System Admin Issues Subject: RE: GoToMeeting/GoToWebinar Updates So if they're offsite and an update comes out, how do you handle that? Regards, Cameron ___________________________________________________ Cameron Cooper | IT Manager | Aurico Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896 [email protected] <mailto:[email protected]> | www.aurico.com <http://www.aurico.com/> From: Steven M. Caesare [mailto:[email protected]] Sent: Wednesday, March 13, 2013 11:25 AM To: NT System Admin Issues Subject: RE: GoToMeeting/GoToWebinar Updates We just ran in to exactly this... and simply built pushed the WebEx client via SCCM to all machines ahead of time.... So even if they are offsite in the future, they are ready to go. For offsite machines, you have to use whatever method you use to deliver any other administrative update... -sc From: Cameron Cooper [mailto:[email protected]] Sent: Wednesday, March 13, 2013 12:17 PM To: NT System Admin Issues Subject: GoToMeeting/GoToWebinar Updates Issue: Sales user is offsite to demo our website/system and hosts a meeting in GoToMeeting/GoToWebinar. When they go to start the meeting, they login and everything seems to work as normal. As the meeting is in process to start, the user receives a UAC prompt asking to enter in administrative credentials. Issue here is that the user isn't a domain admin or an admin on their laptop and can't install the update. Which in turn they can't host the meeting. Question: Is there a way to allow the user to install the updates without being prompted for admin credentials and not making them an admin on that laptop/workstation? I know that you can setup a GPO to install a MSI package, However am not sure on how to resolve this when the user is offsite and not connected to the network. Regards, Cameron ___________________________________________________ Cameron Cooper | IT Manager | Aurico Direct: 847.890.4021 | Cell: 224.688.2854 | Fax: 847.255.1896 [email protected] <mailto:[email protected]> | www.aurico.com <http://www.aurico.com/> ________________________________ CONFIDENTIALITY NOTICE: This email message is intended only for the person or entity to which it is addressed and may contain confidential material. Any unauthorized review, use, disclosure, downloading, copying or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and permanently delete all copies of the original message. If you are the intended recipient but do not wish to receive communications through this medium, please advise the sender immediately. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
