On Fri, Mar 15, 2013 at 1:43 PM, David Lum <[email protected]> wrote:
> Do any of you have a documented process to follow if you have a widespread
> virus/malware outbreak? Covers things like what actions what teams take
> identify, mitigate, remediate, etc.

Not now, but once I hire a new guy (I have interviews with 4
candidates next week), I'm going to be working on it.

> Related: How do you take endpoints that show “haven’t reported in 4 days”
> and differentiate between someone on vacation and their system being off,
> vs. a system that’s online but the agent is no longer working? (this applies
> to anything agent-based, actually).

Can I ping it? If not, it's off, and I'm not worried about it.

If I can ping it, and can't otherwise control it, there's a problem
with the machine, and I'll go correct it. [for whatever value needed
for "correct it"]

Kurt

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

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