Hi Webster, That's the first link we came across, but nothing in there seemed to work, but from re-reading, I think we may have missed the WOW6432node entries. I'll check that on Monday.
We haven't stopped/restarted the appsense service, so may be a combination of both required. On 5 April 2013 16:51, Webster <[email protected]> wrote: > Try the suggestions listed here:**** > > ** ** > > http://forums.citrix.com/message.jspa?messageID=1482411**** > > ** ** > > Thanks**** > > ** ** > > ** ** > > Webster**** > > ** ** > > *From:* Tony Patton [mailto:[email protected]] > *Subject:* Outlook 2007 on Citrix attachment issue**** > > ** ** > > Hi folks,**** > > ** ** > > We are using XenApp 6 and AppSense Environment Manager 8.2.206 on Server > 2008R2 and have a weird issue with Outlook 2007.**** > > ** ** > > When users on a published desktop open an attachment then try to Save As, > they get the following message: This operation has been cancelled due > to restrictions in effect on this computer.**** > > ** ** > > [image: Inline images 1]**** > > When they click OK, they get directed to their home drive on the file > server correctly (folder redirection is in place for My Documents).**** > > ** ** > > If they right-click the attachment in Outlook and choose Save As, there is > no issue.**** > > ** ** > > The C: drive is locked down, hence the error message.**** > > ** ** > > We've tried setting the following registry key > "HKCU\Software\Microsoft\Office\12.0\Outlook\Security\OutlookSecureTempFolder", > and > "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User > Shell Folders\Personal" but still get the message.**** > > ** ** > > Any help with this issue would be greatly appreciated. Common sense would > say to just use save as from Outlook, but you know how users are.**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
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