If you want to use WinDBG, this is probably a good start:
http://www.adopenstatic.com/cs/blogs/ken/archive/2009/06/30/24910.aspx

Dump a list of threads and see which are the longest running
Then dump the managed and unmanaged stacks for those threads.

The problem then is that you need to know what you're looking at. You can post 
some here if you want or at forums.iis.net

Cheers
Ken

From: Sobey, Richard A [mailto:[email protected]]
Sent: Friday, 5 April 2013 9:37 PM
To: NT System Admin Issues
Subject: RE: Analysing process dumps

Oh, wonderful, thanks.

I tried windbg, but yes, the output is a bit mystifying and I'm not sure what 
I'm looking for.

Thanks Ken

Richard

From: 
[email protected]<mailto:[email protected]>
 [mailto:[email protected]] On Behalf Of Ken 
Schaefer
Sent: 05 April 2013 11:19
To: NT System Admin Issues
Subject: RE: Analysing process dumps

IIS Debug Diagnostics tool does a bunch of things for you automagically, and is 
geared towards w3wp.exe issues.

Otherwise you can simply download the Windows Debugging Toolkit (the main tool 
you want is WinDBG), or use any user mode debugger (even Visual Studio.Net) if 
you want to try to root cause yourself

However actually understanding what you are looking at requires some knowledge 
(plus some knowledge of how the tool works)

Personally, I would use IISDebugDiag, and post the output to forums.iis.net - a 
bunch of MS PSS folk and MVPs hang out there, and if they can't help you within 
bounds of reason, they will direct you to PSS support if required.

Cheers
Ken

From: Sobey, Richard A [mailto:[email protected]]
Sent: Friday, 5 April 2013 7:19 PM
To: NT System Admin Issues
Subject: Analysing process dumps

Hi all

I'm troubleshooting a runaway process on one of my Exchange 2010 CAS boxes, the 
CPU is getting hammered and the w3wp.exe process is the culprit. I'm creating 
process dumps, as I saw suggested on a forum, but is there any tool that can 
usefully analyse the output without me opening a case with Microsoft PSS?

Many thanks

Richard



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