It is all set up in the printer and the other machines seem to get "pushed" these settings, but on my friends laptop it seemed to detect the wrong paper size and failed to detect the presence of the duplex unit (built in, as it is a 'd' model). I did not see at a quick glance any options for me to tell it there was a duplexer unit (plus I am sure when I set the default paper to A4, it changed it back to Letter, which suggest it is getting "suspect" settings from the printer and overriding the settings on the laptop).
Next time the laptop is in the house I'll try again - maybe this time wired, rather than wireless (although my wireless laptop seemed to be ok....) Wifi coverage was weak in the kitchen, so maybe that had something to do with it too. Cheers, Matt -----Original Message----- From: Terry Dickson [mailto:[EMAIL PROTECTED] Sent: 06 March 2008 13:24 To: NT System Admin Issues Subject: RE: Slightly OT: HP2040dn strange issue Not sure if this helps but on some HP's the Duplex option is not automatically setup. You have to open the printer properties choose device settings and go to installable options. Make sure it says duplex unit installed. Also at the top of Device settings in the form to tray assignment and you could set it to A4 there and see if that solves your problem, assuming you have not already thought of all of this. -----Original Message----- From: Ames Matthew B [mailto:[EMAIL PROTECTED] Sent: Thursday, March 06, 2008 3:43 AM To: NT System Admin Issues Subject: Slightly OT: HP2040dn strange issue I have a HP 2040dn at home with a built in Jet Direct card. This is attached to a switch, and the switch to a wifi router (not sure this is relevant though). On a friends laptop last night I unzipped the HP drivers (same as I use my PC and laptop) and then added a TCP/IP port, and browsed to the new driver directory. Printer seemed to install ok, but the drivers seem to think the printer has letter sized paper in it - rather than A4 (as I am in the UK), and it also "ignores" the duplex unit, thus forcing me to do manual duplexing. Both my PC and Laptop (both Win XP Pro sp2) have the same drivers installed - same process and they work fine. The only difference is that this laptop (windows xp home, iirc) is a bit behind with its Windows updates. Any ideas? -- Matthew Ames IIS/SDS IT Services Software Engineer MoD Boscombe Down Tel: (01980) 663496 Fax: (01980) 664012 Mob: (07799) 828279 [EMAIL PROTECTED] (work) [EMAIL PROTECTED] (home) Many hands make a tall horse. 11 was a race horse, 22 was 12. 1111 race, 22112. QinetiQ - The Global Defence and Security Experts. The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England & Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~ The information contained in this E-Mail and any subsequent correspondence is private and is intended solely for the intended recipient(s). The information in this communication may be confidential and/or legally privileged. Nothing in this e-mail is intended to conclude a contract on behalf of QinetiQ or make QinetiQ subject to any other legally binding commitments, unless the e-mail contains an express statement to the contrary or incorporates a formal Purchase Order. For those other than the recipient any disclosure, copying, distribution, or any action taken or omitted to be taken in reliance on such information is prohibited and may be unlawful. Emails and other electronic communication with QinetiQ may be monitored and recorded for business purposes including security, audit and archival purposes. Any response to this email indicates consent to this. Telephone calls to QinetiQ may be monitored or recorded for quality control, security and other business purposes. QinetiQ Limited Registered in England & Wales: Company Number:3796233 Registered office: 85 Buckingham Gate, London SW1E 6PD, United Kingdom Trading address: Cody Technology Park, Cody Building, Ively Road, Farnborough, Hampshire, GU14 0LX, United Kingdom http://www.QinetiQ.com/home/legal.html ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ <http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm> ~
